Vicki Woody in

Vicki Woody

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Customer Success Specialist at C1
📍 Albuquerque, New Mexico, United States

Vicki is a Senior Customer Success Manager with 22 years of experience specializing in SaaS, UCaaS, and CCaaS. She excels at managing multi-million dollar portfolios and driving customer value. An alumna of Northern Illinois University, colleagues describe her as customer-focused, professional, and helpful.

Outside of her core roles, Vicki shows a keen interest in professional development and emerging technologies. She recently completed a certification in utilizing generative AI tools for research and writing, highlighting her commitment to staying current with technological advancements in business.

She led the largest UCaaS deployment at a previous company: a 6, 000+ seat, $2. 8M ARR account for a global client.

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Experience
22 Years
Current Role
Customer Success Specialist
Job Level
Junior
Location
Albuquerque, New Mexico, United States
Personality Overview

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Communication Style
Decision Approach
Work Preference

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Priorities

Topics Vicki cares about

Customer Success
With 22 years of experience, her mission is to be a key advocate and trusted advisor, focusing on delivering value and satisfaction to her clients.
Cloud Communications
An expert in SaaS, UCaaS, and CCaaS, she has managed global books of business worth over $5. 8M in annual recurring revenue for private cloud customers.
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Career

Work history

11-2025
Customer Success Specialist
C1
3-2024 - 4-2025
Customer Success Manager
Avaya
7-2002 - 6-2023
Senior Customer Success Manager/Strategic Account Manager
Mitel
In the press

Media appearances

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Education
BSed
Northern Illinois University
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

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