Vicky L.

Visionary
DISC Type : Ds

Operations System Architect I Fractional COO / Product Ops at Growing Roots Lab

Austria

Overview

Vicky is an Operational Architect who helps growth-stage remote companies scale by building efficient operational systems. Drawing on her background in SaaS product management and a degree from The Chinese University of Hong Kong, she focuses on eliminating bottlenecks to ensure founders can focus on growth.

Outside of her consulting work, Vicky is deeply interested in personal and professional development. She is an ICF Certified Life Coach and is certified in the Satir Model of Family Therapy, applying psychological principles to drive change and personal growth.

Unique fact: Vicky is an award-winning public speaker, having placed as the 1st Runner Up in a District Table Topics competition.

Personality Overview

Goal-Oriented

Early Adopter

Risk Tolerant

They are very professional in their approach and can weigh multiple perspectives together.  Reading between the lines and seeing beyond your words comes naturally to them. They might take some time to make their mind up but once they do, they don't change it easily.

Topics They Care About

Operational Scaling
Her core focus is building operational infrastructure that allows growth-stage SaaS companies to scale effectively without creating bottlenecks for the founders.
Leadership Bottlenecks
She frequently discusses how informal systems break as teams grow, leading to founders becoming overwhelmed. Her work directly addresses solving these structural issues.
Effective Communication
Believes "HOW you say it matters far more than WHAT you say, " a lesson learned from 8 years in product management. She emphasizes congruent communication to drive change.

Media Appearances

Vicky has no verified media appearances

Work History

1-2026
Operations System Architect I Fractional COO / Product Ops at Growing Roots Lab
1-2025 - 1-2026
Senior Product Manager at Digistore24 DACH
12-2024
Product Coach at adplist.org
10-2024
Certified Life Coach / Mentor at Erickson Coaching International
11-2023
Product Advisor I Seasonal Product Consultant at Upwork

Education

Bachelor's degree from The Chinese University of Hong Kong
1-year academic exchange from University of Redlands

More Information

Social Presence :

Prographics :

Exp : 6 Location : Austria Job Level : Leadership Designation : Operations System Architect I Fractional COO / Product Ops at Growing Roots Lab
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Insights For Selling To Vicky

During A Call Or A Meeting

DO's

  • During followups, use phone or text if needed, they should be fine
  • Use phrases like 'your team deserves', 'best in class' etc.
  • Come across as a trustworthy professional and be respectful, they usually know their game

DONT's

  • Don't shy away from asking hard questions, but be extra polite
  • Don't get into pricing discussions early on, steer conversation towards proven results
  • Don't take their patience for granted, avoid long-winding sermons

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Vicky is

  • Strong proof of impact and their conviction will matter the most, but they wouldn't want to act unilaterally either
  • Will you ever get a clear answer from Vicky

  • They will say no if they are not convinced but you will have to prompt them.

Insights For Deal Planning

    How fast (or slow) will Vicky move?

  • They will want to understand things well but can move fast once they have a clear picture.
  • Can Vicky take some risk or not?

  • They have good risk tolerance but are likely to think it through once or twice.

You And Vicky

Personality Compatibility


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