Victor Puente in

Victor Puente

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Senior Solutions Architect and Process Consultant at Infocenter
📍 Dallas-Fort Worth Metroplex, United States

Victor is a Senior Solutions Architect and Process Consultant specializing in the ServiceNow ecosystem. His expertise lies in IT Asset Management, architecting technical solutions, and leading digital transformation projects. People who have worked with him describe him as dedicated, driven, and an impactful change agent with a strong sense of ownership.

Outside of his technical role, Victor values family and draws his work ethic from his father and grandfathers. He is a proponent of supporting local businesses in his North Texas community and is passionate about continuous learning and growth.

He has a unique academic background, having studied Fine Arts at Texas State University.

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Experience
10 Years
Current Role
Senior Solutions Architect and Process Consultant
Location
Dallas-Fort Worth Metroplex, United States
Personality Overview

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Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Victor cares about

IT Asset Management
As a Certified IT Asset Manager, he has consistently owned and architected full-lifecycle hardware asset management (HAM) and software asset management (SAM) programs across multiple companies.
ServiceNow Architecture
His career is centered on architecting and implementing solutions on the ServiceNow platform, focusing on CMDB, ITAM, and process integrity to enhance enterprise technology maturity.
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Career

Work history

1-2025
Senior Solutions Architect and Process Consultant
Infocenter
8-2023 - 2-2025
Solutions Architect (HAM and SAM Implementation and Remediations)
Contender Solutions
6-2022 - 8-2023
Associate Principal, Service Management (IT Asset Management)
OCC
7-2019 - 6-2022
IT Asset Manager (Certified IT Asset Manager)
Caliber Home Loans, Inc.
10-2017 - 7-2019
Senior Executive System Support and Project Management
Caliber Home Loans, Inc.
In the press

Media appearances

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Education
1998 - 2001
Fine Arts
Texas State University
2002 - 2020
Education details unavailable
Certifications
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

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