Victor Viller

Observer
DISC Type : ci

Head de Negocios Digitais PJ | E-commerce at Santander Brasil

São Paulo, São Paulo, Brazil

Overview

Victor Viller is the Head of Digital Business for Corporate E-commerce at Santander Brasil. He has an extensive background in managing digital acquisition channels for a wide range of the banks products, including insurance, credit cards, and corporate accounts. He holds an MBA in Marketing and Business Communication.

He has a keen interest in accelerating digital transformation within the bank. In a recent internal event, he interviewed Santanders head of sustainability, exploring the practical applications of ESG principles.

Victor is focused on integrating agile models to enhance digital performance and customer experience.

Personality Overview

Assertive

Curious

Example Seeker

They are likely to ask many questions and look heavily for supporting information.  They can sound friendly and charming but can quickly change gears to become inquisitive and probing. They are generally strong communicators and are not easy to convince.

Topics They Care About

Digital Transformation
His career at Santander is focused on driving digital acquisition and e-commerce strategies, and he actively posts about accelerating the company's digital journey.
E-commerce Strategy
He leads the digital business for corporate e-commerce, defining commercial strategy, acquisition channels, and profitability for Santander's digital products.
Customer Experience
Emphasizes a customer-centric approach in his posts, celebrating "Customer Week" and highlighting the importance of being both digital and personal for clients.

Media Appearances

Victor has no verified media appearances

Work History

3-2021
Head de Negocios Digitais PJ | E-commerce at Santander Brasil
9-2018 - 3-2021
Gerente de Negócios Digitais - Seguros, Consorcio, Capitalização e Imobiliario at Santander Brasil
10-2019 - 2-2021
Gerente Negocios Digitais - Aquisicao PF Conta Digital e Cartao de Credito at Santander Brasil
6-2016 - 3-2021
Gerente de Gestão de Canais at Claro Empresas
5-2013 - 6-2016
Consultor de Mercado at Claro Empresas

Education

2011 - 2013
MBA Marketing e Comunicação Empresarial from Universidade Veiga de Almeida

More Information

Social Presence :

Prographics :

Exp : 18 Location : São Paulo, São Paulo, Brazil Job Level : N/A Designation : Head de Negocios Digitais PJ | E-commerce at Santander Brasil
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Insights For Selling To Victor

During A Call Or A Meeting

DO's

  • Invite them for a social do but don’t rely solely on the relationship
  • Help them understand the risk aspect fully while inspiring confidence
  • Ask them questions to understand their needs better while staying affable

DONT's

  • Don’t be too objective but make sure to pad your storytelling with data points
  • Don’t try to rush them into a decision, provide all necessary information first
  • Don’t brush off any concerns, take all questions seriously

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Victor is

  • Proven value, strong testimonials are important to them, relationships will have some weightage.
  • Will you ever get a clear answer from Victor

  • They are practical yet friendly, don’t expect a clear no very often.

Insights For Deal Planning

    How fast (or slow) will Victor move?

  • They like to analyze well and can take their time to reach any decisions.
  • Can Victor take some risk or not?

  • They evaluate their decisions systematically and are less likely to take risks.

You And Victor

Personality Compatibility


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