Victoria Hamilton in

Victoria Hamilton

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Director of Customer Contact at Nationwide Building Society
📍 Greater Cheshire West and Chester Area, United Kingdom

Professional overview including current role context, leadership scope, domain focus, and career trajectory to help you understand background relevance before outreach.

Key behavioral and communication insights including interaction style, decision-making tendencies, and motivation drivers to tailor messaging and personalize conversations.

Business priorities, areas of interest, and practical outreach recommendations that can improve conversion quality for this professional.

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Experience
25 Years
Current Role
Director of Customer Contact
Job Level
Mid-senior
Location
Greater Cheshire West and Chester Area, United Kingdom
Personality Overview

How Victoria shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Victoria cares about

Strategic Priorities
Topic insights and context to help personalize outreach and discovery conversations.
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Career

Work history

5-2023
Director of Customer Contact
Nationwide Building Society
3-2021 - 2-2023
Global Solutions Principal
Medallia
10-2020 - 3-2021
Managing Director
Orange Falcon Consulting
1-2019 - 12-2019
Head of Operational Excellence
HSBC
6-2016 - 12-2018
Contact Centre Director
HSBC
In the press

Media appearances

Media appearances and press coverage highlighting public visibility and thought leadership.
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Education
2017 - 2017
HSBC - Outstanding Leader Programme
Cranfield School of Management
1992 - 1997
BA (Hons)
University of Strathclyde
1995 - 1996
BA (hons)
Burgundy School of Business - BSB
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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