Victoria Merrill

Trailblazer
DISC Type : DI

Director, Customer Experience at Life Extension

Boca Raton, Florida, United States

Overview

Victoria has no verified overview

Personality Overview

Informal

Friendly But Fast

Achievement-Oriented

They respond better to a combination of speed and relationship.  They are charming and have the ability to align others behind their decisions. If they come to believe in your value proposition, they will be your champion.

Topics They Care About

Victoria has no verified topics they care about

Media Appearances

Victoria has no verified media appearances

Work History

1-2025
Director, Customer Experience at Life Extension
10-2021 - 10-2024
Associate Director, Voice of Customer at Chewy
1-2020 - 10-2021
Senior Program Manager, Business Transformation at Chewy
1-2019 - 1-2020
Senior Manager, End User (Customer) Experience at Citrix
6-2018 - 12-2018
Program Manager, Voice of the Customer at Citrix

Education

Bachelor of Science - BS from Lynn University

More Information

Social Presence :

Prographics :

Exp : 12 Location : Boca Raton, Florida, United States Job Level : Mid-senior Designation : Director, Customer Experience at Life Extension
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Insights For Selling To Victoria

During A Call Or A Meeting

DO's

  • Help them visualize the impact of their decision
  • Build a trustworthy relationship while keeping the product center-stage
  • Talk about yourself and some of your achievements at the start of the conversation

DONT's

  • Don't make any commitments that you might not be able to fulfill
  • Avoid unnecessary negativity or slowness
  • Don’t force involvement of other stakeholders unless it is critical

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Victoria is

  • Relationship and product conviction matter equally, followed by a sense of achievement.
  • Will you ever get a clear answer from Victoria

  • If they are not convinced, they will say no albeit in a friendly manner.


Insights For Deal Planning

    How fast (or slow) will Victoria move?

  • If you earn their trust and they develop faith in the product, they can make decisions quickly.
  • Can Victoria take some risk or not?

  • They can take risks if necessary.

You And Victoria

Personality Compatibility


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