Vidya Prakhar

Enthusiast
DISC Type : i

Associate Consultant at Right Management

Bengaluru, Karnataka, India

Overview

Vidya Prakhar is an Associate Consultant with over four years of experience in operations across telecom, IoT, and SaaS. He specializes in program operations and customer experience, driving scalable outcomes by managing service delivery and process improvements. He holds a Cisco Certified Network Associate (CCNA) certification, giving him a strong technical foundation.

He has a proven track record of enhancing operational efficiency, once reducing repetitive support tickets by 30% by creating structured knowledge resources.

Personality Overview

Amiable & Agreeable

Consensus Focused

Non-Confrontational

They are more about building relationships than just cutting deals.  They agree with others often, so exercise caution when relying on their word. Unlike D or C types, they are convinced more by stories and testimonials.

Topics They Care About

Program Operations
Owns the end-to-end delivery of structured career transition programs, ensuring service quality and operational continuity across multiple stakeholders.
Operational Efficiency
Consistently improves key metrics, having previously increased First Contact Resolution by 20% and maintained SLA compliance above 95% in high-volume environments.
Customer Experience
Focuses on the post-sales lifecycle and service delivery, using CSAT trends and engagement tracking to enhance customer satisfaction.

Media Appearances

Vidya has no verified media appearances

Work History

11-2025
Associate Consultant at Right Management
8-2022 - 3-2024
Operations Support at R Systems
12-2020 - 4-2022
Sr. Associate Operations at Concentrix
6-2019 - 7-2020
Associate at Tech Mahindra

Education

Vidya has no verified education history

More Information

Social Presence :

Prographics :

Exp : 4 Location : Bengaluru, Karnataka, India Job Level : Junior Designation : Associate Consultant at Right Management
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Insights For Selling To Vidya

During A Call Or A Meeting

DO's

  • Invite them for a lunch or a drink/coffee
  • Maintain high, positive energy and convey confidence
  • Ask them how their day is going or exchange some other pleasantries

DONT's

  • Don’t be excessively objective, be like a storyteller with them
  • Don’t push them for a direct ‘no’, take lack of ‘yes’ as ‘no’ after some time
  • Avoid overloading them with too much information

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Vidya is

  • Relationships and rapport matter to them, but so does the value of the product.
  • Will you ever get a clear answer from Vidya

  • They probably won't say no directly.


Insights For Deal Planning

    How fast (or slow) will Vidya move?

  • They are not the ones to make fast decisions, even while they stay committed.
  • Can Vidya take some risk or not?

  • If it seems really necessary, they can take small risks.

You And Vidya

Personality Compatibility


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