Vinícius Melo

Inquirer
DISC Type : cd

Gerente I - Experiência, Transformação e Inovação at Ânima Educação

Belo Horizonte, Minas Gerais, Brazil

Overview

Vinícius is a Manager of Experience, Transformation, and Innovation at Ânima Educação. With a background in Production Engineering and an MBA in Project Management, he specializes in process optimization, strategic project management, and applying Customer Success principles within the education sector.

He is passionate about clear, empathetic communication and team building, recently traveling to São Paulo to foster connections with his team. Vinícius actively participates in the Customer Experience community, attending events like Mineirix Conecta to gain new insights.

He was recently recognized publicly at Ânima Educação for his contributions to strengthening a work environment based on integrity, transparency, and ethics.

Personality Overview

ROI Conscious

Hard To Convince

Upfront

They respond well to confident salespeople.  They don’t always try to control the conversation but neither do they like yielding it fully. They care equally about the product and its potential impact.

Topics They Care About

Customer Experience
He is an experienced Customer Success professional, participating as a panelist and attendee at events focused on Customer Experience and Retention.
Project & Process Management
Holds an MBA in Project Management and has extensive experience in mapping, designing, and standardizing processes to improve operational efficiency.
Team Leadership
Focuses on strengthening team connections and holds a certificate in leadership principles from Harvardx. He emphasizes his gratitude for inspiring leaders.

Media Appearances

Vinícius has no verified media appearances

Work History

8-2025
Gerente I - Experiência, Transformação e Inovação at Ânima Educação
5-2024 - 8-2025
Coordenador de Projetos, Processos e Qualidade at Ânima Educação
11-2022 - 5-2024
Líder de projetos at Ânima Educação

Education

8-2022 - 4-2023
Pós-graduação Lato Sensu - MBA from Universidade Anhembi Morumbi
Bacharelado from Centro Universitário de Belo Horizonte

More Information

Social Presence :

Prographics :

Exp : 3 Location : Belo Horizonte, Minas Gerais, Brazil Job Level : N/A Designation : Gerente I - Experiência, Transformação e Inovação at Ânima Educação
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Insights For Selling To Vinícius

During A Call Or A Meeting

DO's

  • Make sure that they have the necessary authority, they could present false stature sometimes
  • Tell them that you are there to help them create visible impact within their organization
  • Make sure that you you respond to any queries from them quickly

DONT's

  • Do not give up if they are not convinced, try again with a different approach
  • Don’t expect them to change their mind quickly if they say no once
  • Avoid long winding pitches, stay objective

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Vinícius is

  • Confidence in the product plays an important role, followed by powerful testimonials.
  • Will you ever get a clear answer from Vinícius

  • They might hesitate a little, but they will say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Vinícius move?

  • Their decision making speed is somewhere in the middle.
  • Can Vinícius take some risk or not?

  • Once they have analyzed the pros and cons, they can take some risks.

You And Vinícius

Personality Compatibility


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