Vinod Raj

Enthusiast
DISC Type : i

Associate Technical Support Engineer at Oracle India Private Limited, Bangalore, Karnataka.

Bengaluru, Karnataka, India

Overview

Vinod is a Technical Support Engineer with a robust history in customer-facing roles. His career journey includes over seven years at Oracle in hardware support and logistics coordination, complemented by foundational experience in process analysis and automobile sales, demonstrating a strong focus on customer communication and problem-solving.

He has a keen interest in major technology corporations, following companies like Oracle and Tata Consultancy Services.

His career began in automobile sales, managing the entire customer lifecycle before he successfully transitioned into the technology sector.

Personality Overview

Amiable & Agreeable

Consensus Focused

Optimistic

They are generally friendly, so be careful when relying on their word.  They prefer to build relationships rather than staying totally transactional. Unlike D or C types, they are convinced more by stories and testimonials.

Topics They Care About

Hardware Support
Has extensive experience as a Technical Support Engineer, troubleshooting hardware and software issues and ordering necessary spare parts for customers.
Customer Communication
Skilled in engaging with customers, partners, and engineers through inbound/outbound calls, chat, and email to resolve queries across his various roles.
Logistics Coordination
Previously worked as a Dispatch Coordinator at Oracle, collaborating with logistics teams and carriers like DHL to ensure timely delivery of parts.

Media Appearances

Vinod has no verified media appearances

Work History

7-2024
Associate Technical Support Engineer at Oracle India Private Limited, Bangalore, Karnataka.
1-2017 - 4-2026
Dispatch Coordinator at Oracle India Pvt Ltd
2-2016 - 1-2017
Sales Executive at MAHINDRA RISE, SIREESH AUTO Pvt Ltd
3-2013 - 2-2016
Senior Process Analyst at FIDELITY NATIONAL FINANCIAL {FNF INDIA PVT LTD}

Education

Vinod has no verified education history

More Information

Social Presence :

Prographics :

Exp : 13 Location : Bengaluru, Karnataka, India Job Level : Middle Designation : Associate Technical Support Engineer at Oracle India Private Limited, Bangalore, Karnataka.
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Insights For Selling To Vinod

During A Call Or A Meeting

DO's

  • Maintain high, positive energy and convey confidence
  • Give them the opportunity to lead the conversation where possible
  • Compliment them about their personality if you get a chance

DONT's

  • Don’t ask too many questions in one go, weave them into the flow
  • Don’t be excessively objective, be like a storyteller with them
  • Don't be critical or challenge them openly, they can react defensively

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Vinod is

  • Relationship and rapport are valuable for them, but so is proven product value.
  • Will you ever get a clear answer from Vinod

  • They will hardly ever say a direct no.

Insights For Deal Planning

    How fast (or slow) will Vinod move?

  • Even when they are constantly engaged, they do not reach decisions quickly.
  • Can Vinod take some risk or not?

  • They can take some low-probability risks if needed.

You And Vinod

Personality Compatibility


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