Vinutha KS

Enthusiast
DISC Type : i

Quality Assurance Analyst at WorkIndia

Bangalore Urban, Karnataka, India

Overview

Vinutha KS is a quality assurance professional with experience at WorkIndia and Teleperformance. She specializes in call, email, and content audits, alongside training, coaching, and certifying agents to ensure high service quality and policy compliance.

Her posts indicate she is actively seeking a new role, highlighting her interest in career growth and making new professional connections. She is looking for opportunities as a Subject Matter Expert.

Unique fact: She has specialized experience overseeing content moderation for the Coinbase NFT platform.

Personality Overview

Amiable & Agreeable

Non-Confrontational

Story Driven

Unlike D or C types, they are convinced more by stories and testimonials.  They tend to be agreeable by nature, so take their promises with a pinch of salt.
 They prefer to build relationships rather than staying totally transactional.

Topics They Care About

Service Quality Assurance
Her career is centered on conducting call, chat, and content audits to assess and improve service quality across multiple roles.
Agent Performance & Coaching
She has direct experience delivering refresher training, certifying new hires, and providing one-on-one feedback to drive continuous improvement.
Content Moderation
Her background includes overseeing Coinbase NFT moderation, and she actively uses #contentmoderation and #trustandsafety in her job search.

Media Appearances

Vinutha has no verified media appearances

Work History

7-2024
Quality Assurance Analyst at WorkIndia
7-2024
Quality Analyst at WorkIndia
3-2022 - 3-2023
Quality Analyst at Teleperformance
3-2022 - 11-2022
Quality Analyst at Teleperformance
3-2021 - 3-2022
Quality analysrt/Subject Matter Expert at Trell

Education

Vinutha has no verified education history

More Information

Social Presence :

Prographics :

Exp : 4 Location : Bangalore Urban, Karnataka, India Job Level : Junior Designation : Quality Assurance Analyst at WorkIndia
URL has been copied!

Insights For Selling To Vinutha

During A Call Or A Meeting

DO's

  • Maintain high, positive energy and convey confidence
  • Invite them for a lunch or a drink/coffee
  • Speak from experience about success that the product has seen with other customers

DONT's

  • Don’t push them for a direct ‘no’, take lack of ‘yes’ as ‘no’ after some time
  • Don’t ask too many questions in one go, weave them into the flow
  • Avoid overloading them with too much information

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Vinutha is

  • Relationship and rapport are valuable for them, but so is proven product value.
  • Will you ever get a clear answer from Vinutha

  • They are unlikely to say no directly.

Insights For Deal Planning

    How fast (or slow) will Vinutha move?

  • They are not very fast decision makers, even while they continue to stay engaged.
  • Can Vinutha take some risk or not?

  • They can take some low-probability risks if needed.

You And Vinutha

Personality Compatibility


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