Vishal Sheth in

Vishal Sheth

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Vice President at Firstsource
📍 Denver Metropolitan Area, United States

Vishal Sheth is a results-driven Vice President at Firstsource with over 22 years of experience leading technology and business operations in the financial and auto sectors. He specializes in implementing AI-driven strategies to modernize contact centers, holding an MBA from NYU Stern School of Business.

His recommendations frequently praise him as a "tremendous leader" with "top notch" management skills, noting his strong work ethic and ability to motivate teams to meet goals consistently.

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Experience
24 Years
Current Role
Vice President
Job Level
Senior
Location
Denver Metropolitan Area, United States
Personality Overview

How Vishal shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Vishal cares about

Contact Center AI
He specializes in implementing AI-driven strategies and scalable technology solutions to modernize contact center ecosystems and enhance customer experiences.
Fintech & BFSI
Has over two decades of experience delivering cutting-edge technology solutions and driving growth within the Banking, Financial Services, and Fintech industries.
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Career

Work history

10-2022
Vice President
Firstsource
7-2018 - 9-2022
Director
Firstsource
8-2014 - 7-2018
Deputy General Manager
Firstsource
8-2009 - 8-2014
Sr. Manager
Firstsource
8-2008 - 8-2009
Operations Manager
Firstsource
In the press

Media appearances

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Education
2016 - 1-2018
Master of Business Administration (M.B.A.)
NYU Stern School of Business
2008 - 2009
Advanced Diploma in Business Management
The ICFAI University, Tripura
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

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