Vishal Sheth

Critic
DISC Type : C

Vice President at Firstsource

Denver Metropolitan Area, United States

Overview

Vishal Sheth is a results-driven Vice President at Firstsource with over 22 years of experience leading technology and business operations in the financial and auto sectors. He specializes in implementing AI-driven strategies to modernize contact centers, holding an MBA from NYU Stern School of Business.

His recommendations frequently praise him as a "tremendous leader" with "top notch" management skills, noting his strong work ethic and ability to motivate teams to meet goals consistently.

Personality Overview

Objective Thinker

Information Seeker

Negotiator

They are quite likely to negotiate on pricing or other key terms.  They don’t appreciate bells and whistles unless backed by data. They enjoy working alone and do not rely on others very often.

Topics They Care About

Contact Center AI
He specializes in implementing AI-driven strategies and scalable technology solutions to modernize contact center ecosystems and enhance customer experiences.
Fintech & BFSI
Has over two decades of experience delivering cutting-edge technology solutions and driving growth within the Banking, Financial Services, and Fintech industries.
Operational Excellence
His focus is on aligning innovative technology with business objectives to streamline processes, drive growth, and deliver measurable ROI.

Media Appearances

Vishal has no verified media appearances

Work History

10-2022
Vice President at Firstsource
7-2018 - 9-2022
Director at Firstsource
8-2014 - 7-2018
Deputy General Manager at Firstsource
8-2009 - 8-2014
Sr. Manager at Firstsource
8-2008 - 8-2009
Operations Manager at Firstsource

Education

2016 - 1-2018
Master of Business Administration (M.B.A.) from NYU Stern School of Business
2008 - 2009
Advanced Diploma in Business Management from The ICFAI University, Tripura

More Information

Social Presence :

Prographics :

Exp : 24 Location : Denver Metropolitan Area, United States Job Level : Senior Designation : Vice President at Firstsource
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Insights For Selling To Vishal

During A Call Or A Meeting

DO's

  • Keep some extra margin while sharing pricing, they are likely to negotiate later
  • Be ready to answer many clarity-seeking questions and requests for information
  • Tell them what ROI they can expect

DONT's

  • Don't give superficial answers, they are easily rattled by them
  • Don’t try to give too many examples of other users, they like to make their own decisions
  • Avoid pushing them too much to involve other stakeholders unless it is critical

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Vishal is

  • Strong evidence of ROI, effective pricing, and proven data points matter the most to them.
  • Will you ever get a clear answer from Vishal

  • It is not very hard for them to say no if they are not convinced about the decision.

Insights For Deal Planning

    How fast (or slow) will Vishal move?

  • They are neither the fastest nor the slowest decision makers, they are somewhere in the middle.
  • Can Vishal take some risk or not?

  • They can bear some risk if their analysis backs the decision.

You And Vishal

Personality Compatibility


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