Vismaya V

Questioner
DISC Type : c

Lead - Customer Support at Zoho

Coimbatore, Tamil Nadu, India

Overview

Vismaya is a Lead of Customer Success at Zoho, specializing in the HRMS Suite with over seven years of experience. She focuses on streamlining recruitment, boosting employee engagement, and implementing custom HR solutions. Colleagues describe her as dedicated, hardworking, and possessing exceptional technical expertise.

Outside of her professional role, Vismaya is passionate about dancing and traveling. She finds that these two interests are a great source of creativity and energy, balancing her love for technical problem-solving with artistic and exploratory pursuits.

She holds a Bachelor of Technology from Sri Krishna College of Technology.

Personality Overview

Not Easily Convinced

Value Seeker

Systematic

While they don't hesitate to ask questions, they are generally risk-averse and tend to be late adopters.  They are more likely than others to negotiate on pricing and terms. They prefer to do thorough analysis of any situation.

Topics They Care About

HR Tech Solutions
Has 7+ years of experience helping organizations implement and streamline processes using Zoho's HRMS Suite.
Customer Onboarding
Her role focuses on driving smooth implementations and delivering product training to help businesses unlock the full potential of their software.
Employee Engagement
Actively helps organizations boost employee engagement and improve HR processes, as stated in her professional summary.

Media Appearances

Vismaya has no verified media appearances

Work History

11-2023
Lead - Customer Support at Zoho
6-2022 - 11-2023
Senior Product Support Engineer at Zoho
12-2018 - 6-2022
Technical Support Engineer at Zoho

Education

BTech - Bachelor of Technology from Sri Krishna College of Technology

More Information

Social Presence :

Prographics :

Exp : 7 Location : Coimbatore, Tamil Nadu, India Job Level : Middle Designation : Lead - Customer Support at Zoho
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Insights For Selling To Vismaya

During A Call Or A Meeting

DO's

  • Tell them that you will come back if you don’t have a good answer for a question
  • Emphasize on objective proof of ROI, help them do a thorough evaluation
  • Back up any claims with data and numbers

DONT's

  • Avoid phrases like ‘do not worry about’, ‘no one compares to’ etc.
  • Don’t depend too much on anecdotal evidence, it reduces their confidence
  • Avoid rushing them, be polite and patient

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Vismaya is

  • Confidence that the product provides ROI, effective pricing and process adherence matter the most to them.

  • Will you ever get a clear answer from Vismaya

  • It doesn’t come naturally to them but they can say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Vismaya move?

  • They can move at a reasonable pace while making their decisions if they have the necessary information.

  • Can Vismaya take some risk or not?

  • They can take some risk if they are confident that they have analyzed the circumstances well.


You And Vismaya

Personality Compatibility


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