Vitor Rosa

Supporter
DISC Type : s

Outsourcing Operations Analyst at Lexmark

Osasco, São Paulo, Brazil

Overview

Vitor is an Outsourcing Operations Analyst at Lexmark, where he specializes in the operational management of equipment and supplies. His role involves extensive interdepartmental collaboration to ensure efficiency, particularly in handling equipment installations, moves, and removals. He is a graduate of Centro Universitário FMU | FIAM-FAAM.

Outside of his professional responsibilities, Vitor is deeply committed to his family. He has a strong belief that family, especially his son, comes before any work commitment, highlighting a core personal value of prioritizing his loved ones above all else.

He has a simple rule: if his sons school calls, he answers, regardless of who he is meeting with.

Personality Overview

Calm

Procedural

Thoughtful In Approach

They are motivated by the potential impact of their decision on the organization.  They are unlikely to become strong champions as they don't prefer pushing other people. They prefer to follow rules and procedures.

Topics They Care About

Operational Efficiency
His role focuses on managing equipment, supplies, and budgets to ensure smooth and efficient operations for outsourced printing services.
Outsourcing Management
As an analyst in this field, he oversees the entire lifecycle of equipment for clients, from installation and maintenance to removal and replacement.
Family First
He shared a post stating that his family is more than just a part of his life and that he will always prioritize a call from his son's school over any meeting.

Media Appearances

Vitor has no verified media appearances

Work History

3-2022
Outsourcing Operations Analyst at Lexmark
6-2019 - 11-2019
Customer Service Representative at Mercado Livre Brasil
7-2018 - 6-2019
Advisor at Concentrix Brasil
7-2018 - 2-2019
Agente de atendimento ao cliente at Concentrix Brasil

Education

2018 - 2020
Tecnologo from Centro Universitário FMU | FIAM-FAAM

More Information

Social Presence :

Prographics :

Exp : 5 Location : Osasco, São Paulo, Brazil Job Level : N/A Designation : Outsourcing Operations Analyst at Lexmark
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Insights For Selling To Vitor

During A Call Or A Meeting

DO's

  • Pause and ask them if they have any questions
  • Talk about refund and cancellation policy if the need arises
  • Use phrases like ‘others say that’, ‘zero risk in’, ‘seen proof of’ etc.

DONT's

  • Don’t don the salesperson avatar, be the friendly advisor instead
  • Don’t use phrases like ‘there might be’, ‘we haven’t yet’, ‘latest technology’ etc.
  • Avoid saying anything that sounds like a risky proposition

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Vitor is

  • Low-risk, go-ahead from other stakeholders and successful evaluation as per process matter the most to them.
  • Will you ever get a clear answer from Vitor

  • They don’t say no very often, and can take you around in circles sometimes.

Insights For Deal Planning

    How fast (or slow) will Vitor move?

  • They do not like to rush and can be quite slow in their decision making.

  • Can Vitor take some risk or not?

  • They have little risk-appetite and prefer to take decisions that others support.

You And Vitor

Personality Compatibility


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