Wayne Callender

Observer
DISC Type : ci

Principal - Demand Response Coordination at ERCOT

San Antonio, Texas, United States

Overview

Wayne has no verified overview

Personality Overview

Value Driven

Curious

Example Seeker

They can sound friendly and charming but can quickly change gears to become inquisitive and probing.  They often ask many questions and rely heavily on information and documentation. They are generally good communicators and can be hard to convince.

Topics They Care About

Wayne has no verified topics they care about

Media Appearances

Wayne has no verified media appearances

Work History

6-2025
Principal - Demand Response Coordination at ERCOT
10-2023 - 5-2025
Managing Principal Research and Innovation at CPS Energy
3-2020 - 10-2023
Senior Manager Solar and Storage at CPS Energy
8-2014 - 3-2020
Zero Emissions Resource Manager at CPS Energy
6-2008 - 8-2014
Manager of Market Intelligence at CPS Energy

Education

1992 - 1997
Master of Arts (M.A.) from University of the Incarnate Word
1988 - 1992
BBA from University of the Incarnate Word

More Information

Social Presence :

Prographics :

Exp : 31 Location : San Antonio, Texas, United States Job Level : Senior Designation : Principal - Demand Response Coordination at ERCOT
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Insights For Selling To Wayne

During A Call Or A Meeting

DO's

  • Build rapport, it will come handy to handle hard questions later
  • Focus on immediate action-items rather than the larger goals
  • Be prepared for a lot of questions, answer them objectively

DONT's

  • Avoid making offhand commitments
  • Don’t be too objective but make sure to pad your storytelling with data points
  • Don’t rely excessively on your relationship with them to win the deal

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Wayne is

  • Clear proof of product value matters to them, followed by others' testimonials and rapport.
  • Will you ever get a clear answer from Wayne

  • They are practical and friendly, don't expect a clear-cut response often.

Insights For Deal Planning

    How fast (or slow) will Wayne move?

  • They like to perform full analysis and can take time to make any decision.
  • Can Wayne take some risk or not?

  • They systematically evaluate all decisions and are unlikely to take many risks.

You And Wayne

Personality Compatibility


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