Wellington Sarapu in

Wellington Sarapu

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Analista de processos B2B at Copa Energia
📍 São Paulo, São Paulo, Brazil

Wellington is a B2B Process Analyst at Copa Energia with a strong background in customer service, success, and experience. He focuses on process management and mapping, leveraging skills in SQL, PostgreSQL, and monitoring tools like Grafana and Zabbix. He holds an MBA from FM2S Educação e Consultoria.

He is passionate about continuous learning and team development, recently participating in a negotiation and argumentation training to enhance his teams capabilities.

He thrives on new challenges and recently celebrated his one-year anniversary in a new industry segment, focusing on personal and professional growth.

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Experience
9 Years
Current Role
Analista de processos B2B
Location
São Paulo, São Paulo, Brazil
Personality Overview

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Decision Approach
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Priorities

Topics Wellington cares about

Customer Experience
Considers the client the most important asset of a company and has a solid background in customer support, success, and experience.
Process Management
His current role is B2B Process Analyst, and his headline emphasizes his focus on managing and mapping operational processes, particularly in customer service.
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Career

Work history

11-2023
Analista de processos B2B
Copa Energia
3-2021 - 10-2023
Tech Ops Analyst at Cappta
Cappta
1-2020 - 3-2021
Analista de relacionamento Pleno at Cappta | Stone.Co
Cappta
5-2018 - 2-2019
Analista de Planejamento
Grupo Tecnowise
7-2017 - 2-2018
Analista de Suporte Pleno
Grupo Tecnowise
In the press

Media appearances

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Education
6-2025 - 12-2026
Master of Business Administration - MBA
FM2S Educação e Consultoria
6-2015 - 8-2017
Curso Superior de Tecnologia (CST)
Uninove - Universidade Nove de Julho
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

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