Wenfeng Xie in

Wenfeng Xie

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Global Head, Delivery at Smarten Spaces
📍 Singapore

Wenfeng Xie is the Global Head of Delivery at Smarten Spaces, drawing on extensive B2B customer success experience in the SaaS/IT industry. An alumnus of the National University of Singapore, he excels in enhancing customer engagement and leading high-performing global teams. He has a proven track record of developing scalable strategies for customer onboarding and support.

His professional journey is marked by a unique blend of roles across different sectors. He has experience in management consulting from his time at Deloitte and in industry strategy development during his tenure as a manager at the Infocomm Media Development Authority (IMDA) of Singapore.

He is actively involved in expanding his team, frequently posting about hiring for key roles to support company growth in the ASEAN region.

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Experience
14 Years
Current Role
Global Head, Delivery
Location
Singapore
Personality Overview

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Communication Style
Decision Approach
Work Preference

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Priorities

Topics Wenfeng cares about

Global Customer Success
He spearheads global customer success strategies at Smarten Spaces, with a focus on enhancing user engagement, retention, and creating seamless customer journeys.
Hybrid Workplace Solutions
He is directly involved in helping organizations transition to hybrid workplace models by deploying solutions from Smarten Spaces.
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Career

Work history

6-2021
Global Head, Delivery
Smarten Spaces
2-2020 - 6-2021
Business Solution Director
Smarten Spaces
10-2016 - 1-2020
Manager
Infocomm Media Development Authority
2-2014 - 10-2016
Assistant Manager
Infocomm Media Development Authority
8-2010 - 8-2013
Consultant
Deloitte Touche Tohmatsu
In the press

Media appearances

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Education
2007 - 2010
Bachelor's degree
National University of Singapore
2004 - 2007
Diploma in Information Technology
Ngee Ann Polytechnic
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

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