Will Christacakos

Trailblazer
DISC Type : DI

VP Client Services | Global Post-Sale Operations | Customer Experience, Support, Retention Strategy at Operative

Greater Chicago Area, United States

Overview

Will has no verified overview

Personality Overview

Achievement-Oriented

Informal

Values Relationships

They respond better to a combination of speed and relationship.  They are more likely to be open to unproven but exciting technologies. They will fight for you if they come to believe in you.

Topics They Care About

Will has no verified topics they care about

Media Appearances

Will has no verified media appearances

Work History

6-2025
VP Client Services | Global Post-Sale Operations | Customer Experience, Support, Retention Strategy at Operative
1-2023 - 6-2025
Global Head of Customer Support & Experience at Vendavo
2-2006 - 1-2023
Director of Global Customer Care Operations at Litera
1-1998 - 2-2006
Deputy CIO / Sr. Manager, Information Technology at Wildman Harrold Allen & Dixon
1-1995 - 1-1998
Cryptologist at US Navy

Education

2002 - 2005
Bachelor's degree from Calumet College of St. Joseph
1999 - 2002
Bachelor's degree from Calumet College of St. Joseph

More Information

Social Presence :

Prographics :

Exp : 31 Location : Greater Chicago Area, United States Job Level : Senior Designation : VP Client Services | Global Post-Sale Operations | Customer Experience, Support, Retention Strategy at Operative
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Insights For Selling To Will

During A Call Or A Meeting

DO's

  • Help them visualize the impact of their decision
  • Address your competition clearly and confidently
  • Build a trustworthy relationship while keeping the product center-stage

DONT's

  • Don't make any commitments that you might not be able to fulfill
  • Don’t hesitate from asking questions or pushing them, but take a friendly approach
  • Don’t force involvement of other stakeholders unless it is critical

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Will is

  • Relationship and product conviction matter equally, followed by a sense of achievement.
  • Will you ever get a clear answer from Will

  • If they are not convinced, they will say no albeit in a friendly manner.


Insights For Deal Planning

    How fast (or slow) will Will move?

  • They can reach decisions quickly if they develop trust and confidence in the product.
  • Can Will take some risk or not?

  • They can take risks if necessary.

You And Will

Personality Compatibility


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