Yi Tian in

Yi Tian

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Director of Application Engineering at eGain Corporation
📍 San Francisco Bay Area, United States

Yi Tian is a hands-on software engineering leader at eGain, specializing in enterprise application architecture and AI-powered platforms. With a history of launching major revenue-generating applications at Oracle and a background from the University of Notre Dame, he has deep expertise in managing global engineering teams and translating customer needs into shippable roadmaps.

He is a PhD Candidate in Computer Science and holds professional certifications in Oracle Cloud Infrastructure Data Science and AI Agent Studio, demonstrating a commitment to continuous learning in advanced technologies.

Unique fact: He served as an executive sponsor and solution architect for a wartime-resilient logistics deployment for the U. S. Marine Corps.

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Experience
30 Years
Current Role
Director of Application Engineering
Job Level
Mid-senior
Location
San Francisco Bay Area, United States
Personality Overview

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Priorities

Topics Yi cares about

AI in Customer Engagement
His current role at eGain focuses on building scalable, AI-powered platforms for knowledge search, analytics, and agent experiences to improve customer engagement.
Enterprise Application Architecture
A core theme in his career, he has a proven track record of leading strategy, architecture, and delivery for large-scale enterprise applications at Oracle and eGain.
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Career

Work history

1-2026
Director of Application Engineering
eGain Corporation
5-2013 - 11-2025
Director, Oracle CRM e-commerce and Mobile Applications
Oracle
1-2000 - 5-2013
Development Manager/Senior Development manager, Mobile Field Service Development
Oracle
5-1998 - 1-2000
Senior Application Engineer, Manufacturing & Inventory
Oracle
1-1996 - 5-1998
Research Assistant, PhD Candidate
University of Notre Dame — PhD Candidate, Computer Science & Engineering
In the press

Media appearances

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Education
PhD Candidate
University of Notre Dame
Master of Science (MS)
Institute of Computing Technology, Chinese Academy of Sciences
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

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