Yolande Waldock

Collaborator
DISC Type : is

General Manager - Digital & Connect Services at Toyota Motor Corporation Australia

Melbourne, Victoria, Australia

Overview

Yolande Waldock is a General Manager at Toyota Motor Corporation Australia, with a career focused on digital services, business transformation, and brand management. A Bond University graduate, she has progressed through leadership roles, including General Manager for Lexus Australia, driving brand growth and operational excellence within the automotive industry.

Outside of her corporate role, Yolande has a keen interest in the arts, having been involved in Lexuss partnership with the "Van Gogh Alive" immersive art exhibition. She is passionate about innovation and recently participated in an international AI study tour with other women leaders, exploring emerging technology trends.

Unique fact: Early in her career, Yolande was part of the Lexus International team that worked on the brands futuristic and widely publicized hoverboard project.

Personality Overview

Consensus Builder

Example Driven

Good Listener

Unlike D or C types, they are calm as well as friendly and can give the impression of being more receptive than they actually are.  Win-win scenarios can appeal strongly to them. They are more likely to go for proven solutions.

Topics They Care About

AI and Innovation
Recently attended the Intrepid Women SAP AI Study Tour in Europe to explore the latest AI trends and connect with other leaders passionate about innovation.
Women in Leadership
Described as a leader who has paved the way for women in the automotive industry and actively participates in networks with inspiring professional women.
Immersive Experiences
Spoke on behalf of Lexus about its partnership with the "Van Gogh Alive" sensory art exhibition, aligning the brand with unique customer experiences.

Media Appearances

Yolande has no verified media appearances

Work History

1-2026
General Manager - Digital & Connect Services at Toyota Motor Corporation Australia
1-2025 - 1-2026
General Manager, Business Transformation at Toyota Motor Corporation Australia
1-2022 - 12-2024
General Manager at Lexus Australia
1-2019 - 12-2021
Senior Manager - Sales, Aftersales and Dealer Operations at Lexus Australia
1-2017 - 12-2018
Corporate Manager - Brand Management and Communications at Toyota Motor Corporation Australia

Education

1989 - 1991
Bachelor of Commerce from Bond University

More Information

Social Presence :

Prographics :

Exp : 33 Location : Melbourne, Victoria, Australia Job Level : Senior Designation : General Manager - Digital & Connect Services at Toyota Motor Corporation Australia
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Insights For Selling To Yolande

During A Call Or A Meeting

DO's

  • Show them how they look good by making this decision
  • Take time to make them feel comfortable before getting to the main pitch
  • Show genuine interest in solving their problems

DONT's

  • Don’t push them to make decisions very fast, let them take their time
  • Don’t ask too many questions that sound too dry and objective
  • Don’t give the impression of being unproven or risky

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Yolande is

  • Relationship and rapport play a major role, followed by low risk and the presence of proof points.
  • Will you ever get a clear answer from Yolande

  • They are diplomatic when the need arises; they hardly ever say a direct no.

Insights For Deal Planning

    How fast (or slow) will Yolande move?

  • They can take their time to reach decisions, even while they stay engaged and friendly.
  • Can Yolande take some risk or not?

  • They are unlikely to take many risks.

You And Yolande

Personality Compatibility


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