Yolonda Thompson is an experienced Manager of Consumer Affairs at Campbell Soup Company, with a background that includes roles in quality control and specialist positions. She is a graduate of the University of North Carolina at Charlotte and holds a Zendesk Customer Service Professional Certificate.
She is dedicated to professional growth, actively pursuing and obtaining new certifications in areas like team management and customer service troubleshooting. Her interests include engaging with professional organizations like SOCAP International to connect with industry peers.
Unique fact: Yolonda recently earned a certification in Team Management from the prestigious McKinsey & Company.
Yolonda Thompson
Manager, Consumer Affairs at Campbell Soup Company
Charlotte, North Carolina, United States
Overview
Topics They Care About
Consumer Affairs
Has extensive experience managing consumer affairs teams and processes for major food companies like Campbell's and Snyder's-Lance.
Customer Service
Holds multiple certifications, including from Zendesk, focusing on professional customer service, problem-solving, and troubleshooting.
Team Management
Recently obtained a certification in Team Management from McKinsey & Company, highlighting a focus on leadership and team development.
Media Appearances
Yolonda has no verified media appearances
Work History
8-2018
Manager, Consumer Affairs at Campbell Soup Company
3-2017
Manager, Consumer Affairs at Snyder's-Lance, Inc.
10-2000 - 3-2017
Consumer Affairs Specialist at Snyder's-Lance, Inc.
4-1993 - 10-2000
Quality Control at Snyder's-Lance, Inc.
Education
BA from University of North Carolina at Charlotte
More Information
Social Presence :
Prographics :
Exp : 32
Location : Charlotte, North Carolina, United States
Job Level : Middle
Designation : Manager, Consumer Affairs at Campbell Soup Company
