Ysenia Cooper

Enthusiast
DISC Type : i

Operations Manager at Dreyfuss + Blackford Architecture

Greater Sacramento, United States

Overview

Ysenia is a performance-driven operations manager with over 10 years of experience in the AEC industry. She specializes in developing business procedures to enhance productivity and has a strong background in mentoring personnel from junior designers to director-level roles at firms like Dreyfuss + Blackford Architecture.

She is passionate about her industry and finds inspiration working alongside talented individuals and watching their ideas come to life. Ysenia values celebrating project milestones, finding events like a "topping out" ceremony to be an exciting and meaningful experience.

After nearly a decade in the industry, she recently attended her very first project topping out ceremony.

Personality Overview

Amiable & Agreeable

Optimistic

Non-Confrontational

They tend to be agreeable by nature, so take their promises with a pinch of salt.
  They prefer to build relationships rather than staying totally transactional. Unlike D or C types, they are convinced more by stories and testimonials.

Topics They Care About

AEC Industry Operations
Has over 10 years of experience managing operations and administration specifically within the architecture, engineering, and construction sector.
Process Streamlining
Focuses on developing new procedures to boost staff productivity and has proactively learned about software like Deltek Vantagepoint to improve processes.
Team Mentorship
She has a proven track record of onboarding, training, and supervising personnel, successfully guiding them from junior to director positions.

Media Appearances

Ysenia has no verified media appearances

Work History

5-2023
Operations Manager at Dreyfuss + Blackford Architecture
1-2021 - 3-2023
Associate, Senior Project Administrator at AC Martin
3-2019 - 12-2020
Executive Assistant at ATI Architects + Engineers (Merged with AC Martin)
4-2016 - 2-2019
Project Administrator at ATI Architects + Engineers (Merged with AC Martin)

Education

Ysenia has no verified education history

More Information

Social Presence :

Prographics :

Exp : 9 Location : Greater Sacramento, United States Job Level : Middle Designation : Operations Manager at Dreyfuss + Blackford Architecture
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Insights For Selling To Ysenia

During A Call Or A Meeting

DO's

  • Invite them for a lunch or a drink/coffee
  • Refer to interesting customer testimonials and stress on great customer experience
  • Compliment them about their personality if you get a chance

DONT's

  • Don’t push them for a direct ‘no’, take lack of ‘yes’ as ‘no’ after some time
  • Don't be critical or challenge them openly, they can react defensively
  • Avoid overloading them with too much information

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Ysenia is

  • Relationship and rapport are valuable for them, but so is proven product value.
  • Will you ever get a clear answer from Ysenia

  • They are unlikely to say no directly.

Insights For Deal Planning

    How fast (or slow) will Ysenia move?

  • They are not very fast decision makers, even while they continue to stay engaged.
  • Can Ysenia take some risk or not?

  • They can take some low-probability risks if needed.

You And Ysenia

Personality Compatibility


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