Yuko Araki

Judge
DISC Type : Dc

VP Product - Agentforce AI at Salesforce

Los Gatos, California, United States

Overview

Yuko Araki is a VP of Product at Salesforce, leading the go-to-market strategy for Agentforce AI. With over 20 years in tech at companies like AWS, ServiceNow, and Amazon, she is an expert in shipping enterprise-grade GenAI, LLM, and Conversational AI products. She holds an MBA from UC Berkeley and a BS from Carnegie Mellon.

There is no publicly available information regarding Yukos personal life or hobbies outside of her professional career and educational background.

Unique fact: Yuko built the team from the ground up and launched Alexa for Business, an industry-first AI-driven voice assistant for the workplace, during her time at Amazon.

Personality Overview

Objective Thinker

Generally Skeptic

Fast But Wary

They put a lot of effort into ensuring personal success.  They prefer to move quickly, and expect the same from others. They do not care very much about building rapport or relationships.

Topics They Care About

Enterprise GenAI
Has extensive, hands-on experience shipping GenAI/LLM features for major platforms like ServiceNow's "NowAssist" and scaling foundation models at AWS.
AI Go-to-Market
Her current role at Salesforce is focused on evangelizing the AI roadmap and driving cross-cloud GTM strategies for enterprise customers.
Conversational AI
Led a global product team at ServiceNow focused on a portfolio of Conversational AI features on an NLP-backed messaging platform, including omnichannel clients.

Media Appearances

Yuko has no verified media appearances

Work History

7-2024
VP Product - Agentforce AI at Salesforce
10-2023 - 7-2024
Accelerating AWS GenAI business at Amazon Web Services (AWS)
6-2019 - 10-2023
Sr. Director Product Management - GenAI, Omnichannel Experiences at ServiceNow
6-2019 - 11-2022
Director, Product Management - Conversational Platform at ServiceNow
5-2017 - 6-2019
Sr. Manager Product, Alexa for Business at Amazon

Education

2005 - 2007
Master of Business Administration - MBA from University of California, Berkeley, Haas School of Business
1997 - 2001
Bachelor of Science - BS from Carnegie Mellon University

More Information

Social Presence :

Prographics :

Exp : 24 Location : Los Gatos, California, United States Job Level : Senior Designation : VP Product - Agentforce AI at Salesforce
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Insights For Selling To Yuko

During A Call Or A Meeting

DO's

  • Make sure that you circle back fast on any action items, it wins their trust
  • Hold your ground without indulging in one-upmanship
  • Objectively showcase the impact that your product creates

DONT's

  • Don’t be in a rush to invite them for a social meet and greet
  • Do not hesitate from asking counter questions, just avoid challenging their authority
  • Don’t focus on process and rules, give the impression of being a ‘gets it done’ person

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Yuko is

  • Conviction around the impact matters the most to them, followed by a sense of achievement and ROI.
  • Will you ever get a clear answer from Yuko

  • If they decide not to use your product, they will say no clearly.

Insights For Deal Planning

    How fast (or slow) will Yuko move?

  • If convinced, they can reach decisions quite fast.
  • Can Yuko take some risk or not?

  • They do not shy away from taking risks, but can be quite binary about them.

You And Yuko

Personality Compatibility


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