Yvette Tucker

Energizer
DISC Type : I

Senior Lead, Delivery Partner at Kyndryl

Columbia, Missouri, United States

Overview

Yvette Tucker is a Delivery Partner at Kyndryl with over 35 years of diverse experience in the IT industry. Her expertise focuses on zCloud, network security, and vendor management, with a proven ability to lead complex projects. She holds a Bachelor of Arts from National Louis University.

Her career includes a long and successful tenure at both IBM and AT&T Communications, where she held various leadership and management positions.

Personality Overview

Big Picture Person

Believer

Relationship Oriented

They are naturally enthusiastic, so take their promise with a pinch of salt.  They are not always early adopters but can be pursuaded by leveraging strong relationships. They excel at seeing the bigger picture, and the long-term impact of their decisions.

Topics They Care About

IT Service Delivery
Her career at Kyndryl and IBM has centered on leading service delivery teams, managing client expectations, and ensuring customer satisfaction.
zCloud Solutions
A key focus area in her current role, reflecting expertise in mainframe cloud services and complex IT infrastructure management.
Network Security
Her experience covers network security, compliance, and audit readiness, which have been critical components of her roles at both Kyndryl and IBM.

Media Appearances

Yvette has no verified media appearances

Work History

9-2021
Senior Lead, Delivery Partner at Kyndryl
5-2021 - 8-2021
Delivery Partner Executive at IBM
5-2013 - 5-2021
Service Delivery Manager at IBM
8-2010 - 4-2013
Team Lead, Identity & Access Management at IBM
11-1985 - 5-1999
IT Services at AT&T Communications

Education

Bachelor of Arts (B.A.) from National Louis University

More Information

Social Presence :

Prographics :

Exp : 28 Location : Columbia, Missouri, United States Job Level : Senior Designation : Senior Lead, Delivery Partner at Kyndryl
URL has been copied!

Insights For Selling To Yvette

During A Call Or A Meeting

DO's

  • Talk anecdotally about the customer experience that your product offers
  • Use adjectives like ‘amazing’, ‘coolest’, ‘unbelievable’ etc.
  • Be friendly and entertaining in your conversation

DONT's

  • Avoid overloading them with too much detail
  • Don’t assume a yes just because they have not said no
  • Don’t be excessively objective, be a storyteller

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Yvette is

  • Relationship and trust can be vital with them, sometimes more than anything else.
  • Will you ever get a clear answer from Yvette

  • They are unlikely to say no directly, you have to make that decision yourself.

Insights For Deal Planning

    How fast (or slow) will Yvette move?

  • They are not the fastest decision makers, their friendly approach can give false positive signals.
  • Can Yvette take some risk or not?

  • They may take certain risks that they deem unlikely of personal repercussions.

You And Yvette

Personality Compatibility


More Profiles

Discover additional public profiles from our index.

Search more profiles

Looking for someone else? Search here for anyone.

Or visit Humantic AI to know more.