Zachary Wales in

Zachary Wales

Energizer · DISC type I
Senior Manager, Customer Support & Technical Operations at Jellyfish
📍 Worcester, Massachusetts, United States

Professional overview including current role context, leadership scope, domain focus, and career trajectory to help you understand background relevance before outreach.

Key behavioral and communication insights including interaction style, decision-making tendencies, and motivation drivers to tailor messaging and personalize conversations.

Business priorities, areas of interest, and practical outreach recommendations that can improve conversion quality for this professional.

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Experience
16 Years
Current Role
Senior Manager, Customer Support & Technical Operations
Job Level
Middle
Location
Worcester, Massachusetts, United States
Personality Overview

How Zachary shows up

Informal
Believer
Big Picture Person

Unlike C or D types, they are vocal with their opinions but not so much with their questions. They excel at seeing the bigger picture, and the long-term impact of their decisions. They are naturally enthusiastic, so take their promise with a pinch of salt.

Priorities

Topics Zachary cares about

Strategic Priorities
Topic insights and context to help personalize outreach and discovery conversations.
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Career

Work history

12-2022
Senior Manager, Customer Support & Technical Operations
Jellyfish
11-2021 - 12-2022
Head of Success Engineering
Jellyfish
11-2020 - 10-2021
Senior Product Success Manager
Jellyfish
1-2016 - 6-2020
Product & Engineering Manager
Nanigans
1-2015 - 1-2016
Lead Technical Support Engineer
Nanigans
In the press

Media appearances

Media appearances and press coverage highlighting public visibility and thought leadership.
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Education
2008 - 2011
Bachelor's degree
Berklee College of Music
Social presence
in
Behavioral profile

DISC profile (public)

I

Influence (I)

Influence (I) reflects the degree to which a person prefers to work by influencing or persuading others. Those scoring high tend to be people oriented, motivated by social recognition and building relationships.

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