Zilea Barrilari is the Chief Information Officer at Zurich Insurance in Brazil, leading the companys digital acceleration through cloud migration and an AI-first approach. People who have worked with her describe her as an engaging, results-focused, and entrepreneurial leader with a natural gift for inspiring teams through major technological and business transformations.
She is a passionate advocate for empowering women in technology, having co-authored the book "TI de Salto" to increase female representation in the field. Zilea has also published works on co-creation and strategy and shows a keen interest in fostering inclusive workplaces by addressing topics like ageism.
Unique fact: During her time as Chief Customer Officer at Santander, she successfully spearheaded a turnaround that removed the bank from the Central Banks lowest customer complaints rating.
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