Zino Mezoui

Evaluator
DISC Type : scd

Tenant Experience Director at Playbook

San Francisco, California, United States

Overview

Zino is a results-driven director with a decade of experience leading operations across hospitality, finance, and the fine wine industry. A strategic thinker and team builder, he excels at leveraging data and cultivating strong stakeholder relationships to drive growth. He is a graduate of San Francisco State University.

He appears to be deeply connected to his local community, showing interest in the City and County of San Francisco and civic events like Fleet Week. His background as an operations director for a rare wine company suggests a likely personal appreciation for viticulture.

For his exceptional performance, he was recognized as "Leader of the Quarter" early in his management career.

Personality Overview

Thorough Evaluator

Quality Focused

Hard To Convince

They are not very likely to become strong advocates of your product or service  They have a unique set of diverse traits where they are decisive and methodical but can sometimes be extra cautious and skeptical They focus on the results, but can still be quite procedural and analytical about how to get there

Topics They Care About

Operational Excellence
His career shows a consistent focus on leading cross-functional excellence across logistics, sales operations, and fulfillment in various industries.
Data-Driven Strategy
He emphasizes translating data into actionable insights to improve the bottom line and holds a certification in SQL for Data Science.
Client & Tenant Experience
His current role focuses on tenant experience, building on a career of managing stakeholder relationships and exceeding client expectations.

Media Appearances

Zino has no verified media appearances

Work History

10-2025
Tenant Experience Director at Playbook
1-2024 - 10-2025
Director of Operations at The Rare Wine Co.
8-2018 - 8-2023
Vice President, Operations at Resonate Capital
10-2014 - 7-2018
Food and Beverage Manager at Loews Hotels & Co

Education

Bachelor's Degree from San Francisco State University

More Information

Social Presence :

Prographics :

Exp : 10 Location : San Francisco, California, United States Job Level : Mid-senior Designation : Tenant Experience Director at Playbook
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Insights For Selling To Zino

During A Call Or A Meeting

DO's

  • Help them weigh the risks by sharing objective proof points instead of anecdotes and examples
  • Showcase your competitive superiority clearly when possible or address it at the minimum
  • Showcase how you can impact results but also make sure that you share detailed information too

DONT's

  • Don’t nudge them to do something by using the logic that others have done the same
  • Avoid too much small talk, just a few formal pleasantries should be fine
  • Avoid inviting them for any social interactions until you have built some rapport with them

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Zino is

  • ROI matters the most to them, followed by process and finally proof of results
  • Will you ever get a clear answer from Zino

  • They might hesitate a little, but will go ahead and say no when necessary (or asked)

Insights For Deal Planning

    How fast (or slow) will Zino move?

  • They are unlikely to move very fast, especially when it comes to new products or services
  • Can Zino take some risk or not?

  • They have relatively low risk-appetite and are not very likely to go for something unproven and risky

You And Zino

Personality Compatibility


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