Zoe Spurgeon in

Zoe Spurgeon

Login to view DISC.
Vice President Operations at SmartestEnergy
📍 Swindon, England, United Kingdom

Zoe Spurgeon is a commercially driven executive with over 20 years of experience in the UK energy and water industries. As Vice President of Operations at SmartestEnergy, she leads strategic delivery and customer service. A trained accountant, she has a proven track record in P&L leadership, operational excellence, and large-scale business transformation.

Zoe is a passionate advocate for women in leadership, actively mentoring through the Womens Utilities Network. She emphasizes the importance of self-belief and bravery for career advancement. As a working parent, she aims to support and guide others who are navigating similar professional and personal journeys.

She dramatically improved employee engagement at SmartestEnergy, increasing the eNPS score from +6 to +61 in just two years.

Read the full overview →
Experience
22 Years
Current Role
Vice President Operations
Job Level
Senior
Location
Swindon, England, United Kingdom
Personality Overview

How Zoe shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

Login to view personality overview.
Priorities

Topics Zoe cares about

Women in Leadership
Actively mentors through the Women's Utilities Network and speaks on empowering women to advance their careers, drawing from her own experiences as a working parent in the industry.
Business Transformation
Has sponsored and managed multi-million pound transformation programmes at both SmartestEnergy and Thames Water, focusing on future-proofing operations and system integrations like SAP CRM.
+5 more topics Login to view topics
Career

Work history

7-2021
Vice President Operations
SmartestEnergy
5-2020 - 7-2021
Director of I&C EnergySupply
Centrica
11-2018 - 4-2020
I&C Energy Head of Operations
British Gas
4-2017 - 10-2018
Head of Business Integration - Thames Water Retail
Thames Water
5-2016 - 4-2017
Head of Thames Water Business Services
Thames Water
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
1988 - 1995
Bachelor of Arts (BA)
University of Lancashire
Education details unavailable
Lytham St.Annes High School
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

Login to view DISC.

Other SmartestEnergy Employees

Explore more public profiles from related professionals.

More profiles

Discover additional public profiles from our index.

Unlock the full playbookSee exactly how to sell to Zoe. Free, 10 seconds.