Aaron Fergusson

Trailblazer
DISC Type : DI

Customer Success Manager II at Smartsheet

Sydney, New South Wales, Australia

Overview

Aaron has no verified overview

Personality Overview

Assertive

Achievement-Oriented

Informal

They will bat for you if they come to believe in you.  They are more likely to be open to unproven but exciting technologies. They do not mind taking risks and can make hard decisions, if necessary.

Topics They Care About

Aaron has no verified topics they care about

Media Appearances

Aaron has no verified media appearances

Work History

4-2022
Customer Success Manager II at Smartsheet
2-2021 - 4-2022
Customer Solutions Architect at Intuit
2-2020 - 2-2021
Solutions Implementation Consultant at Intuit
6-2019 - 2-2020
WA Partner Manager at Intuit
7-2016 - 8-2017
Paraplanner at Moneywise Global Pty Ltd

Education

2014 - 7-2021
Bachelor of Commerce (B.Com.) from Macquarie University
10-2022 - 1-2023
Certificate - CSM School from Pavilion

More Information

Social Presence :

Prographics :

Exp : 10 Location : Sydney, New South Wales, Australia Job Level : Middle Designation : Customer Success Manager II at Smartsheet
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Insights For Selling To Aaron

During A Call Or A Meeting

DO's

  • Build a trustworthy relationship while keeping the product center-stage
  • Use phrases like ‘your decision will’, ‘you will impact’ etc.
  • Keep your pitch focused on the impact but nurture the relationship too

DONT's

  • Don’t force involvement of other stakeholders unless it is critical
  • Don’t hesitate from asking questions or pushing them, but take a friendly approach
  • Don’t hesitate from asking them how they truly feel about your product

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Aaron is

  • Relationship and product conviction matter equally, followed by a sense of achievement.
  • Will you ever get a clear answer from Aaron

  • If they are not convinced, they will say no albeit in a friendly manner.


Insights For Deal Planning

    How fast (or slow) will Aaron move?

  • They can make decisions quickly if they develop trust in you and conviction in the product.
  • Can Aaron take some risk or not?

  • They can take risks if necessary.

You And Aaron

Personality Compatibility


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