Abbey- Rose in

Abbey- Rose

Examiner · DISC type cs
Customer Service Team Leader at SES Water
📍 Redhill, England, United Kingdom

Abbey-Rose is a Customer Service Team Leader at SES Water, adept at managing and developing teams while balancing business SLAs. She has a strong background in customer support, complaints, and telemarketing.

She recently returned from maternity leave and enjoys family time with her daughter. Abbey-Rose is known for her thoughtful and caring nature, often remembering team birthdays.

She is certified in Autism Training and Aspiring Managers Development.

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Current Role
Customer Service Team Leader
Location
Redhill, England, United Kingdom
Personality Overview

How Abbey- shows up

Unexpressive
Tough To Convince
Process Oriented

They are heavily focused on quality and prefer doing things the right way, even if it takes time. They tend to have clarity about their needs and constraints, and are unlikely to over-promise. Being observant comes to them naturally.

Priorities

Topics Abbey- cares about

Customer Service Leadership
As a Customer Service Team Leader, Abbey-Rose focuses on motivating, guiding, and inspiring her team to provide excellent customer service and achieve business SLAs.
Customer Vulnerability
Abbey-Rose attended the Consumer Vulnerability & Debt Conference, indicating an interest in supporting vulnerable customers within utility services.
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Career

Work history

8-2022
Customer Service Team Leader
SES Water
1-2022 - 8-2022
Complaints Specialist
SES Water
12-2021 - 1-2022
Networks Advisor - Secondment
SES Water
4-2020 - 3-2021
Customer Support Specialist
Telecom
3-2017 - 3-2020
Telemarketing Executive - Redundancy
Kafevend (Acquired by Eden 2013)
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education

Abbey- has no verified education history

Social presence
in
Behavioral profile

DISC profile (public)

c

Calculativeness (C)

Calculativeness (C) reflects the degree to which a person is likely to be cautious, systematic and analytical. Those scoring high tend to emphasise quality and accuracy.

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