Abdelaziz Aboulkassim

Critic
DISC Type : C

Directeur Service à la Clientèle/ Senior Customer Service Representative at Attijariwafa bank

El Jadida Province, Casablanca-Settat, Morocco

Overview

Abdelaziz Aboulkassim is a Senior Customer Service Director at Attijariwafa bank with extensive experience in the banking sector. A graduate of the University of Lille 1, he excels at driving agency growth, developing clientele, and ensuring rigorous risk management while coaching his team to meet and exceed targets.

He is a motivated professional who values building long-term, trust-based relationships with clients. He believes in dedication and hard work as the cornerstones of success, viewing each day as an opportunity to make progress towards goals and create a brighter future through consistent effort.

Abdelaziz has spent over a decade as a financial advisor with Attijariwafa Bank, demonstrating significant loyalty and expertise.

Personality Overview

ROI Driven

Objective Thinker

Information Seeker

They prefer to analyze logically and value objective facts over emotions.  They like to take decisions independently and do not seek others' support often. They don’t appreciate bells and whistles unless backed by data.

Topics They Care About

Client Financial Guidance
With over ten years of experience as a financial advisor, he focuses on providing informed advice and tailored solutions for investment, financing, and protection.
Team Leadership
In his director role, he is responsible for guiding, coaching, and supporting his team of representatives to help them identify client needs and achieve objectives.
Internal Risk Management
He ensures that internal banking procedures are scrupulously respected to maintain solid internal control and rigorous management of financial risks.

Media Appearances

Abdelaziz has no verified media appearances

Work History

1-2016
Directeur Service à la Clientèle/ Senior Customer Service Representative at Attijariwafa bank
8-2012 - 12-2015
Customer Service Representative/Représentant service à la Clientèle at Attijariwafa bank

Education

2014 - 2015
Maîtrise from University of Lille 1 Sciences and Technology
2007 - 2012
Maîtrise from Ecole Nationale de Commerce et de Gestion d'El Jadida

More Information

Social Presence :

Prographics :

Exp : 13 Location : El Jadida Province, Casablanca-Settat, Morocco Job Level : Junior Designation : Directeur Service à la Clientèle/ Senior Customer Service Representative at Attijariwafa bank
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Insights For Selling To Abdelaziz

During A Call Or A Meeting

DO's

  • Keep some extra margin while sharing pricing, they are likely to negotiate later
  • Tell them what ROI they can expect
  • Be ready for penetrating questions and critical examination of your pitch

DONT's

  • Don't give superficial answers, they are easily rattled by them
  • Don’t rush them till they have clearly gotten all the necessary information
  • Don’t try to give too many examples of other users, they like to make their own decisions

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Abdelaziz is

  • Proof of ROI, low pricing and objective proof points are the important factors for them.
  • Will you ever get a clear answer from Abdelaziz

  • They do not mind saying no if they believe that it is the right decision.

Insights For Deal Planning

    How fast (or slow) will Abdelaziz move?

  • They are neither the fastest nor the slowest decision makers, they are somewhere in the middle.
  • Can Abdelaziz take some risk or not?

  • They can bear some risk if their analysis backs the decision.

You And Abdelaziz

Personality Compatibility


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