Abhishek K. in

Abhishek K.

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Manager - Customer Success| Agentforce| Gen AI | MuleSoft | Salesforce | Robotic Process Automation at NTT DATA, Inc.
📍 Gurugram, Haryana, India

Abhishek is a growth-focused Customer Success professional at NTT DATA with over 10 years of experience. Colleagues describe him as proficient, creative, and dexterous. He holds a Bachelor of Business Administration and is skilled in Gen AI, Salesforce, and Robotic Process Automation.

His personal background includes a demonstrated passion for sports and leadership, having served as a Badminton Captain and Sports Co-ordinator during his academic years. This suggests a competitive and team-oriented nature outside of his professional life.

He has recently earned multiple certifications in Generative AI, actively sharing his progress.

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Experience
10 Years
Current Role
Manager - Customer Success| Agentforce| Gen AI | MuleSoft | Salesforce | Robotic Process Automation
Job Level
Middle
Location
Gurugram, Haryana, India
Personality Overview

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Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Abhishek cares about

Generative AI
He recently completed his "Gen AI Mastermind" and "Generative AI 101" certifications and is enthusiastic about the technology, posting "To tomorrow, Today! ".
Customer Success
His entire career, from Livspace to his current global role at NTT DATA, is centered on customer success, retention, and experience management.
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Career

Work history

6-2023
Manager - Customer Success| Agentforce| Gen AI | MuleSoft | Salesforce | Robotic Process Automation
NTT DATA, Inc.
12-2022 - 5-2023
Associate General Manager
Livspace
5-2021 - 12-2022
Business Manager
Livspace
9-2019 - 4-2021
Presales Lead
Livspace
2-2017 - 6-2019
Business Development Executive- Custom e-Learning Solutions
Upside Learning Solutions
In the press

Media appearances

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Education
8-2011 - 7-2014
Bachelor of Business Administration (B.B.A.)
Bharati Vidyapeeth
2010 - 2011
ISC
St. Francis' College, Lucknow, India
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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