Adam Spisak

Evaluator
DISC Type : cds

Chief Customer Officer at Fullstory

Raleigh-Durham-Chapel Hill Area, United States

Overview

Adam has no verified overview

Personality Overview

Hard To Convince

Thorough Evaluator

Quality Focused

They focus on the results, but can still be quite procedural and analytical about how to get there  They are not very likely to become strong advocates of your product or service They have a unique set of diverse traits where they are decisive and methodical but can sometimes be extra cautious and skeptical

Topics They Care About

Adam has no verified topics they care about

Media Appearances

Adam has no verified media appearances

Work History

4-2024
Chief Customer Officer at Fullstory
12-2021 - 3-2024
Vice President, Global Customer Success at ServiceTitan
1-2020 - 12-2021
Vice President, Customer Value & Services at Celonis
11-2019 - 1-2020
Head of Customer Success, America’s at JAGGAER
6-2018 - 11-2019
Senior Director, Customer Success at JAGGAER

Education

Strategy from altMBA
Lean Sensei/Six Sigma Certificate from Villanova University

More Information

Social Presence :

Prographics :

Exp : 18 Location : Raleigh-Durham-Chapel Hill Area, United States Job Level : Leadership Designation : Chief Customer Officer at Fullstory
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Insights For Selling To Adam

During A Call Or A Meeting

DO's

  • Use phrases like ‘the ROI of this’, ‘X% more’ etc.
  • Help them weigh the risks by sharing objective proof points instead of anecdotes and examples
  • Keep a professional, business-like approach; especially if you tend to get informal quickly

DONT's

  • Don’t nudge them to do something by using the logic that others have done the same
  • Don’t focus on relationship, focus purely on the merit of your product
  • Avoid inviting them for any social interactions until you have built some rapport with them

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Adam is

  • ROI matters the most to them, followed by process and finally proof of results
  • Will you ever get a clear answer from Adam

  • They might hesitate a little, but will go ahead and say no when necessary (or asked)

Insights For Deal Planning

    How fast (or slow) will Adam move?

  • They are unlikely to move very fast, especially when it comes to new products or services
  • Can Adam take some risk or not?

  • They have relatively low risk-appetite and are not very likely to go for something unproven and risky

You And Adam

Personality Compatibility


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