Adam Taylor serves as the Head of Customer Experience at Hemiko, a low-carbon energy network company. He is a specialist in customer service, insight, and managing CRM systems like Zendesk. He is an alumnus of The University of Sheffield, where he earned a degree in Business Studies.
Outside of his professional capacity, Adam has an expressed interest in major consumer brands known for their customer-centric models, including e-commerce giant Amazon and entertainment leader The Walt Disney Company.
He managed his departments customer experience strategy through the companys major rebrand from Pinnacle Power to Hemiko.
Adam Taylor
Head of Customer Experience at Hemiko
United Kingdom
Overview
Topics They Care About
Customer Experience
As the Head of Customer Experience, his core professional focus is on customer service, insight, and relationship management.
Low-Carbon Energy
[Predicted] His role at Hemiko, which builds and operates sustainable district heating networks, indicates an involvement in the renewable energy sector.
CRM Platforms
His profile highlights proficiency with key customer relationship management software, including Zendesk and Microsoft Dynamics CRM.
Media Appearances
Adam has no verified media appearances
Work History
2-2023 - 2-2024
Head of Customer Experience at Hemiko
Education
Adam has no verified education history
More Information
Social Presence :
Prographics :
Exp : 1
Location : United Kingdom
Job Level : N/A
Designation : Head of Customer Experience at Hemiko
