Adam Taylor

Adam Taylor serves as the Head of Customer Experience at Hemiko, a low-carbon energy network company. He is a specialist in customer service, insight, and managing CRM systems like Zendesk. He is an alumnus of The University of Sheffield, where he earned a degree in Business Studies.

Outside of his professional capacity, Adam has an expressed interest in major consumer brands known for their customer-centric models, including e-commerce giant Amazon and entertainment leader The Walt Disney Company.

He managed his departments customer experience strategy through the companys major rebrand from Pinnacle Power to Hemiko.