Jeff Chapman

Enthusiast
DISC Type : i

Field CTO at Vectara

Greater Seattle Area, United States

Overview

Jeff is a results-driven executive and the Field CTO at Vectara, with over 25 years of experience in technology leadership at firms like UBS, ING, and Capital One. He specializes in translating business goals into actionable technology roadmaps, focusing on trusted Generative AI solutions. He holds a BS from UCLA and is described by peers as "exceptional" and "forward-thinking. "

He holds a patent for a system and method for providing limited access to data.

Personality Overview

Consensus Focused

Story Driven

Amiable & Agreeable

Unlike D or C types, they are convinced more by stories and testimonials.  They tend to be agreeable by nature, so take their promises with a pinch of salt.
 They are more about building relationships than just cutting deals.

Topics They Care About

Enterprise GenAI Adoption
As Field CTO, his primary role is to drive enterprise adoption of trusted, secure, and scalable AI assistants grounded in proprietary data.
AI Hallucination
He frequently speaks on the importance of eliminating AI "hallucinations, " a key focus of Vectara's Retrieval-Augmented Generation (RAG) platform.
AI in FinTech
With a deep background as a technology leader at UBS, ING, and Capital One, he has a strong focus on revolutionizing the financial services industry with AI.

Media Appearances

Why I Joined Vectara: Catching the Generative AI Rocket Ship. Featured in Vectara Blog

See Now

Work History

9-2024
Field CTO at Vectara
9-2023 - 9-2024
Bank CTO, Managing Director at UBS
7-2022 - 9-2024
Head of Banking Technology, Managing Director at UBS
1-2022 - 6-2022
Relocation at Career Break
2-2021 - 12-2021
CIO Retail Banking at ING

Education

9-1989 - 6-1993
BS from UCLA

More Information

Social Presence :

Prographics :

Exp : 27 Location : Greater Seattle Area, United States Job Level : Leadership Designation : Field CTO at Vectara
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Insights For Selling To Jeff

During A Call Or A Meeting

DO's

  • Refer to interesting customer testimonials and stress on great customer experience
  • Maintain high, positive energy and convey confidence
  • Ask them how their day is going or exchange some other pleasantries

DONT's

  • Don’t be too formal with them, they trust informality more
  • Don’t push them for a direct ‘no’, take lack of ‘yes’ as ‘no’ after some time
  • Don’t ask too many questions in one go, weave them into the flow

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Jeff is

  • Relationships and rapport matter to them, but so does the value of the product.
  • Will you ever get a clear answer from Jeff

  • They are unlikely to say no directly.

Insights For Deal Planning

    How fast (or slow) will Jeff move?

  • They are not very fast decision makers, even while they continue to stay engaged.
  • Can Jeff take some risk or not?

  • If it seems really necessary, they can take small risks.

You And Jeff

Personality Compatibility


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