Adena Kirkbride in

Adena Kirkbride

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Regional Channel Account Manager at Zoom
📍 Santa Rosa, California, United States

Adena is an experienced sales professional specializing in the cybersecurity and AI-powered software industries, currently serving as a Partner Sales Manager at NICE CXone. Her career journey began in cybersecurity before transitioning into the contact center space. A graduate of California State University, Chico, she is described by colleagues as professional, self-motivated, and talented.

She was recently a featured guest on the Enformed Insights podcast, where she discussed the future of AI in customer engagement and its real-world applications.

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Current Role
Regional Channel Account Manager
Location
Santa Rosa, California, United States
Personality Overview

How Adena shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Adena cares about

AI in Contact Centers
Passionate about leveraging "AI that matters" to empower agents and make a real impact, a topic she explored in a recent podcast interview.
Customer Experience
Her roles at NICE CXone and UJET focus on creating extraordinary customer experiences and turning customers into brand advocates through technology.
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Career

Work history

10-2025
Regional Channel Account Manager
Zoom
2-2024 - 5-2025
Account Executive
LinkLive
8-2022 - 2-2024
Sr. Partner Executive
NICE CXone
2-2020 - 8-2022
Account Executive & Team Lead
UJET
11-2018 - 9-2019
Account Executive
Pusher
In the press

Media appearances

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Education
Bachelor of Arts (BA)
California State University, Chico
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

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