Adi Chen in

Adi Chen

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Global customer Success Manager at Yajur Knowledge Solutions
📍 Greater Vancouver Metropolitan Area, Canada

Adi Chen is a relationship-driven Global Customer Success Manager at Yajur Knowledge Solutions, specializing in supporting investment banks and M&A advisors. She focuses on turning client interactions into measurable retention and revenue growth. Adi holds a Bachelors degree from Tel Hai College and is a certified Product-led professional.

She previously won the Pennstart Award for top performance and highest sales in a past role, highlighting her strong sales and advisory skills.

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Experience
12 Years
Current Role
Global customer Success Manager
Job Level
Middle
Location
Greater Vancouver Metropolitan Area, Canada
Personality Overview

How Adi shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Adi cares about

M&A Deal Execution
Her work and posts focus on understanding the pressures M&A advisors face and providing reliable deal execution support to help them scale efficiently.
Client Relationship Building
Describes herself as a "client-focused, relationship-driven professional" focused on building long-term partnerships through trust and personalized support.
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Career

Work history

1-2026
Global customer Success Manager
Yajur Knowledge Solutions
11-2024 - 10-2025
IT Support Specialist (SaaS | Tickets & Live Chat)
vcita
3-2016 - 4-2019
Office Manager & Customer Care Representative
Connect Hearing Canada
11-2014 - 1-2016
Licensed Insurance Advisor
LaCapitale Financial Security
7-2012
Account Executive (Customer Success & Business Development)
4U
In the press

Media appearances

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Education
2002 - 2006
Bachelor's degree
Tel Hai Collage
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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