Adrian Smith

Enthusiast
DISC Type : i

Corporate Concierge at Life Time Inc.

Minneapolis, Minnesota, United States

Overview

A versatile client-facing professional with experience across the finance, human resources, and fitness industries. In their current role as a Corporate Concierge at Life Time Inc. , they focus on building member relationships and providing premium support. They hold a Bachelor of Science from the University of Tennessee.

Based on their education, they have an academic interest in Environmental Economics. Their professional background working with annuities at Allianz also suggests a strong understanding of financial products and client services, blending analytical and interpersonal skills.

This individual has shown significant career agility, moving internally from HR to web sales and then to a concierge specialist role at Life Time Inc.

Personality Overview

Optimistic

Non-Confrontational

Consensus Focused

They are more about building relationships than just cutting deals.  They agree with others often, so exercise caution when relying on their word. Unlike D or C types, they are convinced more by stories and testimonials.

Topics They Care About

Member Experience
Currently focuses on constructing strong relationships with members, providing prompt support, and processing feedback to enhance the member experience at Life Time Inc.
Client Financial Services
Gained experience at Allianz supporting clients with their fixed indexed annuities, demonstrating an understanding of financial products and customer education.
HR Operations
Previously worked as an HR Specialist, managing employee data, system access in Workday, and ensuring proper administration of job and compensation changes.

Media Appearances

Adrian has no verified media appearances

Work History

7-2021
Corporate Concierge at Life Time Inc.
5-2018 - 6-2021
Web Sales Specialist at Life Time Inc.
2-2016 - 4-2018
Human Resources Specialist at Life Time Inc.
10-2013 - 6-2015
Associate Operations, Fixed Contact Center at Allianz

Education

2005 - 2008
BS from University of Tennessee

More Information

Social Presence :

Prographics :

Exp : 11 Location : Minneapolis, Minnesota, United States Job Level : N/A Designation : Corporate Concierge at Life Time Inc.
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Insights For Selling To Adrian

During A Call Or A Meeting

DO's

  • Maintain high, positive energy and convey confidence
  • Compliment them about their personality if you get a chance
  • Refer to interesting customer testimonials and stress on great customer experience

DONT's

  • Don't be critical or challenge them openly, they can react defensively
  • Don’t be excessively objective, be like a storyteller with them
  • Don’t ask too many questions in one go, weave them into the flow

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Adrian is

  • Relationships and rapport matter to them, but so does the value of the product.
  • Will you ever get a clear answer from Adrian

  • They probably won't say no directly.


Insights For Deal Planning

    How fast (or slow) will Adrian move?

  • They are not the ones to make fast decisions, even while they stay committed.
  • Can Adrian take some risk or not?

  • If it seems really necessary, they can take small risks.

You And Adrian

Personality Compatibility


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