Adriano Moura in

Adriano Moura

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Coordenador de Processos Estratégicos at Banco do Brasil
📍 Federal District, Brazil

Adriano is a Senior Advisor at Banco do Brasil, where he specializes in Digital Transformation, Customer Experience (CX), and CRM. He focuses on developing business solutions to improve customer interactions. He has a background in Strategic Marketing from the University of São Paulo (USP).

Driven by a desire to understand consumers on a deeper level, Adriano recently began an MBA in Data Science at USP/Esalq. He shows an interest in how major brands like The Walt Disney Company build strong customer loyalty and is dedicated to continuous learning.

He is pursuing a Data Science MBA specifically to master the analysis of consumer patterns and behaviors.

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Experience
21 Years
Current Role
Coordenador de Processos Estratégicos
Location
Federal District, Brazil
Personality Overview

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Communication Style
Decision Approach
Work Preference

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Priorities

Topics Adriano cares about

Customer Experience
His role at Banco do Brasil and his professional headline are centered on improving customer experiences (CX), customer success (CS), and CRM.
Digital Transformation
This is a key area of his expertise, as highlighted in his professional headline, indicating a focus on modernizing business processes for better outcomes.
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Career

Work history

11-2022
Coordenador de Processos Estratégicos
Banco do Brasil
2-2005 - 11-2022
Assessor sênior
Banco do Brasil
In the press

Media appearances

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Education
2014 - 2016
Gestão de Marketing Estratégico
USP - Universidade de São Paulo
2017 - 2017
Atualização
ESPM
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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