Agatha Pym

Observer
DISC Type : ci

Director of Client Success at Rokt

New York City Metropolitan Area, United States

Overview

As the Director of Client Success at Rokt, Agatha leverages her Bachelor of Business in Marketing from Monash University. She has grown within Rokt through several key roles and is a prominent speaker in the travel and hospitality industry, engaging with leaders from major international brands.

Agatha is passionate about empowering women in technology and motorsport. She actively participates in events celebrating female leaders and has spoken at summits dedicated to women in the travel industry, aiming to inspire the next generation of professionals.

She is a recipient of the Premier’s Award for Business Management 2011.

Personality Overview

Example Seeker

Value Driven

Curious

They ask a lot of questions and rely heavily on information and collaterals.  They are generally strong communicators and are not easy to convince. They can sound friendly and charming but can quickly change gears to become inquisitive and probing.

Topics They Care About

Women in Leadership
A frequent speaker at events like 'Women Leading Travel' and participates in initiatives supporting women in tech and motorsport, such as a Nasdaq bell ringing for Women's History Month.
Travel & Hospitality
Engages directly with leaders from Delta Air Lines, Marriott, and Booking. com, and strategizes on upcoming travel industry trends at major summits.
Ecommerce Innovation
Focuses on unlocking value at the 'transaction moment', highlighted by Rokt's acquisition of Canal to enhance the add-to-cart customer experience with premium brands.

Media Appearances

Women Who Rokt Panel Hosted by Agatha Pym. Featured in Instagram

See Now

Work History

11-2024
Director of Client Success at Rokt
5-2022 - 11-2024
Associate Director of Client Success at Rokt
5-2021 - 5-2022
Strategic Account Manager at Rokt
6-2019 - 5-2021
Account Manager at Rokt
7-2018 - 6-2019
Category Marketing Manager Coles Online at Coles

Education

2012 - 2015
Bachelor of Business Marketing from Monash University
2013 - 2014
SELF Diploma from Université Jean Moulin (Lyon III)

More Information

Social Presence :

Prographics :

Exp : 10 Location : New York City Metropolitan Area, United States Job Level : Mid-senior Designation : Director of Client Success at Rokt
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Insights For Selling To Agatha

During A Call Or A Meeting

DO's

  • Focus on immediate action-items rather than the larger goals
  • Invite them for a social do but don’t rely solely on the relationship
  • Ask them questions to understand their needs better while staying affable

DONT's

  • Don’t brush off any concerns, take all questions seriously
  • Avoid making offhand commitments
  • Don’t be too objective but make sure to pad your storytelling with data points

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Agatha is

  • Proven value, strong testimonials are important for them, rapport can impact decisions a little.
  • Will you ever get a clear answer from Agatha

  • They are practical yet friendly, don’t expect a clear no very often.

Insights For Deal Planning

    How fast (or slow) will Agatha move?

  • They like to analyze well and can take their time to reach any decisions.
  • Can Agatha take some risk or not?

  • They weigh all decisions systematically and are unlikely to take many risks.

You And Agatha

Personality Compatibility


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