Akhil S. in

Akhil S.

Login to view DISC.
Senior Software Engineering Manager at Upstart
📍 Seattle, Washington, United States

Akhil is a Senior Engineering Manager at Upstarts AI lending marketplace, with over 11 years of tech experience from companies like Block and Amazon. He leads teams developing telephony and AI-powered support experiences. People he has worked with describe him as hardworking, organized, and detail-oriented.

He has a passion for supporting the tech community, publicly offering encouragement and sharing hiring opportunities for talented individuals impacted by industry layoffs.

Unique fact: At Block, he built and led the engineering group responsible for supporting over 40 million annual customer support calls across Square, Cash App, and Afterpay.

Read the full overview →
Experience
11 Years
Current Role
Senior Software Engineering Manager
Job Level
Middle
Location
Seattle, Washington, United States
Personality Overview

How Akhil shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

Login to view personality overview.
Priorities

Topics Akhil cares about

AI in Customer Support
Leads teams building AI-powered call routing, virtual agents, and AI voice and chat assistants for customer support at both Block and Upstart.
Contact Center Tech
Managed the engineering for high-volume contact center infrastructure, building solutions on platforms like AWS Amazon Connect to handle millions of calls.
+4 more topics Login to view topics
Career

Work history

8-2025
Senior Software Engineering Manager
Upstart
7-2022 - 8-2025
Software Engineering Manager
Block
2-2022 - 6-2022
Software Engineer
Block
3-2020 - 2-2022
Software Engineer
Meta
9-2015 - 3-2020
Software Engineer
Amazon
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
2010 - 2014
BE
Netaji Subhas Institute of Technology
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

Login to view DISC.

Other Upstart Employees

Explore more public profiles from related professionals.

More profiles

Discover additional public profiles from our index.

Unlock the full playbookSee exactly how to sell to Akhil. Free, 10 seconds.