Akhil Shah in

Akhil Shah

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Commercial Director / Head of Client Contracts & Service - Life Services at Co-op
📍 Watford, England, United Kingdom

Akhil is a highly commercial and proactive leader with a proven record of profitably growing businesses in the financial services and insurance sectors. He excels at devising business strategy and building partner relationships. He holds a BSc from the University of Southampton and an ACII certification. Colleagues describe him as ambitious, focused, and possessing great integrity.

During the COVID-19 pandemic, he led the creation of an insourced customer service operation with over 100 agents for Debenhams.

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Experience
8 Years
Current Role
Commercial Director / Head of Client Contracts & Service - Life Services
Job Level
Mid-senior
Location
Watford, England, United Kingdom
Personality Overview

How Akhil shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Akhil cares about

Embedded Insurance
His role at Cover Genius and attendance at industry conferences demonstrate his focus on embedding bespoke insurance solutions with major digital companies.
Strategic Partnerships
His profile consistently highlights his strength in building mutually beneficial relationships with partners to drive business growth and competitive advantage.
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Career

Work history

1-2025
Commercial Director / Head of Client Contracts & Service - Life Services
Co-op
6-2022 - 12-2024
Director - Insurance EMEA
Cover Genius
3-2021 - 6-2022
Managing Director
Go Tel Communications Ltd
4-2020 - 2-2021
Director - Financial Services, Payments, Customer Relations
Debenhams
6-2018 - 3-2020
Head of Financial Services
Debenhams
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
2004 - 2007
BSc
University of Southampton
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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