Al Harris

Examiner
DISC Type : cs

Customer Success Enablement Manager at AutoVitals

Goffstown, New Hampshire, United States

Overview

Al has no verified overview

Personality Overview

Process Oriented

Late Adopter

Tough To Convince

Being observant comes to them naturally.  They do not like taking risks at all and go for proven options in the end. They tend to have clarity about their needs and constraints, and are unlikely to over-promise.

Topics They Care About

Al has no verified topics they care about

Media Appearances

Al has no verified media appearances

Work History

7-2023
Customer Success Enablement Manager at AutoVitals
9-2017 - 8-2023
Senior Customer Success Manager at AutoVitals
4-2013
Store Manager at Bridgestone

Education

2008 - 2010
Ford FACT from Universal Technical Institute-Auto, Motorcycle, & Marine Mechanics Institute Division-Orlando

More Information

Social Presence :

Prographics :

Exp : 13 Location : Goffstown, New Hampshire, United States Job Level : Middle Designation : Customer Success Enablement Manager at AutoVitals
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Insights For Selling To Al

During A Call Or A Meeting

DO's

  • Spend time addressing concerns around risk and change, they will have them even if they don't express them
  • Be firm in your communication and stay in control
  • First of all, focus on building their confidence by sharing examples, case studies etc.

DONT's

  • Don't be very accepting if that is your natural style, stay firm
  • Don't use phrases like 'do not worry', 'i promise' etc.
  • Avoid getting into storytelling mode, especially when they ask specific questions

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Al is

  • For them, low risk and acceptance by others are very important, followed by proof of ROI.
  • Will you ever get a clear answer from Al

  • They don’t say no often, they push out the decisions or keep going around in circles.

Insights For Deal Planning

    How fast (or slow) will Al move?

  • They do not like to take decisions in a hurry, so they could be slow in making their mind up.
  • Can Al take some risk or not?

  • They are low on risk-appetite and prefer to make informed decisions.

You And Al

Personality Compatibility


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