Alana Coleman
Galvanizer · DISC type IdAlana Coleman is the Head of Service Delivery at Valda Energy, serving on the senior leadership team. She excels in enhancing customer satisfaction by implementing strategic plans, improving processes, and leading service functions. Her career highlights include management roles at Opus Energy and The White Company, focusing on quality and productivity.
Passionate about team development, Alana actively builds a strong company culture. She travels to connect with global partners, such as visiting the BPO team in South Africa, to ensure cultural alignment and recognize their contributions to the companys success. She values creating a positive and engaging employee environment.
Interesting fact: Alana thrives on new challenges, once moving into a Head of Metering and Billing role where she had little prior experience and quickly mastering the position.
Read the full overview →How Alana shows up
They are charming and can persuade others to support their decisions. A combination of speed and relationship gets the best response from them. They prefer to ensure that they are in control of the situation.
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Influence (I)
Influence (I) reflects the degree to which a person prefers to work by influencing or persuading others. Those scoring high tend to be people oriented, motivated by social recognition and building relationships.
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