Ash Freestone

Captain
DISC Type : DS

Head of Payments and Collections at So Energy

United Kingdom

Overview

Ash Freestone is the Head of Payments and Collections at So Energy, bringing over nine years of specialized experience from his previous tenure at Opus Energy. He has a deep expertise in billing, collections, and settlement within the energy sector and is actively focused on building his team.

Ash was recently recognized by Credit Connect as one of their industry leaders for 2025.

Personality Overview

Output-Driven

Planner & Achiever

Long-Term Thinker

Reading between the lines and seeing beyond your words comes naturally to them.  They might take some time to make their mind up but once they do, they don't change it easily. They are very professional in their approach and can weigh multiple perspectives together.

Topics They Care About

Payments & Collections
Leads the Payments and Collections department at So Energy, with a career spanning nearly a decade in this specialization within the energy industry.
Team Leadership
Actively hiring for key roles such as Debt Agency Manager and Business Analyst to build and strengthen his team at So Energy.
Data-Driven Improvement
Emphasizes using data to analyze customer payment behavior and drive continuous improvement and performance within collections processes.

Media Appearances

Ash has no verified media appearances

Work History

11-2024
Head of Payments and Collections at So Energy
8-2023 - 11-2024
Head of Billing, Collections and Settlement at Opus Energy
1-2023 - 8-2023
Gas Offboarding Manager at Opus Energy
10-2021 - 1-2023
Collections Manager at Opus Energy
9-2014 - 12-2016
Marketing and Credit Control at Clearview Windows

Education

Ash has no verified education history

More Information

Social Presence :

Prographics :

Exp : 7 Location : United Kingdom Job Level : Mid-senior Designation : Head of Payments and Collections at So Energy
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Insights For Selling To Ash

During A Call Or A Meeting

DO's

  • During followups, use phone or text if needed, they should be fine
  • Stick to your standard pitch and qualifying script, don't try to wing it
  • Suggest clear next steps with confidence, don't be vague or hesitant

DONT's

  • Don't shy away from asking hard questions, but be extra polite
  • Don't go over them unless you are left with no other option
  • Avoid putting conscious effort into relationship-building

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Ash is

  • Strong proof of impact and their conviction will matter the most, but they wouldn't want to act unilaterally either
  • Will you ever get a clear answer from Ash

  • They will say no if they are not convinced but you will have to prompt them.

Insights For Deal Planning

    How fast (or slow) will Ash move?

  • They will want to understand things well but can move fast once they have a clear picture.
  • Can Ash take some risk or not?

  • They have good risk tolerance but are likely to think it through once or twice.

You And Ash

Personality Compatibility


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