Alex German

Inspirer
DISC Type : id

Chief Sales Officer at Hiver

Delhi, India, United States

Overview

Alex German is the Chief Sales Officer at Hiver, specializing in scaling revenue and go-to-market execution for customer experience platforms. He was instrumental in scaling Wrike to over $150M ARR and led sales at Kustomer through its acquisition by Meta. Colleagues describe him as an analytical, dedicated, and supportive leader.

Based in San Diego, Alex is currently focused on expanding his companys operations in the city. His work involves significant travel, with recent trips to Austin for an industry summit and Bangalore for leadership meetings, reflecting his commitment to engaging with his global teams and the broader CX community.

Unique fact: During his tenure at Wrike, Alex earned both "Rookie of the Year" and "Sales Manager of the Year" awards, showcasing his rapid growth and leadership.

Personality Overview

Achievment Oriented

Fast Adopter

Decisive

They measure a product on its merit but can be influenced by strong testimonials.  They respond well to objective pitches but also attach some value to relationships. They don’t mind taking a stand if they believe in something.

Topics They Care About

AI in Customer Experience
His career is centered on helping CX teams adopt modern, intuitive AI platforms and overcome the complexity and trust issues associated with legacy systems.
Go-to-Market Execution
He is directly responsible for GTM strategy at Hiver and has a successful track record of developing GTM motions for both PLG and enterprise sales at Kustomer.
Scaling Sales Teams
He has extensive experience building sales organizations from the ground up, having established Hiver's U. S. presence and previously managed a 40+ person team at Kustomer.

Media Appearances

Alex has no verified media appearances

Work History

2-2024
Chief Sales Officer at Hiver
2-2022 - 1-2024
VP Growth Sales, Kustomer, Meta at Meta
12-2021 - 2-2022
VP of Commercial Sales at Kustomer
3-2021 - 12-2021
VP of Sales at Sendlane
3-2020
Member at Revenue Collective

Education

2007 - 2011
Business from San Diego State University

More Information

Social Presence :

Prographics :

Exp : 13 Location : Delhi, India, United States Job Level : Leadership Designation : Chief Sales Officer at Hiver
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Insights For Selling To Alex

During A Call Or A Meeting

DO's

  • Refer to testimonials from well known people to highlight the value of your product
  • Get them to a point where they are ready to bat for your product internally
  • Focus on the big picture and the strategic value of your product

DONT's

  • Don’t be very informal even if they are being so themselves
  • Don't be unorganized, be prepared for the pitch
  • Don’t keep repeating the same information, it could make them impatient

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Alex is

  • Belief in the value of the product, relationship and a sense of accomplishment matter the most.
  • Will you ever get a clear answer from Alex

  • They are not shy of saying no if they do not develop trust in your product.

Insights For Deal Planning

    How fast (or slow) will Alex move?

  • If they develop confidence in your product and you, then they can make fast decisions.
  • Can Alex take some risk or not?

  • If necessary, they have the ability to take risky decisions.

You And Alex

Personality Compatibility


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