Alex Gluzman is a seasoned support executive with extensive experience building and scaling global customer support organizations for companies like IBM, HashiCorp, and ServiceNow. He possesses deep, hands-on technical expertise in enterprise software, security, and infrastructure, specializing in creating 24x7, follow-the-sun support teams.
Outside of his executive role, Alex is a dedicated volunteer, husband, and father. He is passionate about humanitarian causes, having traveled to the border of Ukraine and Romania to provide direct aid to refugees fleeing the war. This experience reflects his hands-on approach to making a difference.
He personally participated in a humanitarian mission to assist Ukrainian refugees on the ground at the Romanian border.
Read the full overview →Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.
Alex has no verified education history
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