Alex Kaptzan

Energizer
DISC Type : I

Senior Vice President of Convention Sales at Visit Tampa Bay

Tampa, Florida, United States

Overview

Alex Kaptzan is a seasoned hospitality executive with over 30 years of experience, specializing in convention sales. As Senior Vice President at Visit Tampa Bay, he leads a team of sales professionals, leveraging his background with major brands like Hyatt, Hilton, and Marriott. He holds a degree from Florida International University.


He has dedicated his entire three-decade career to the hospitality and convention sales industry.

Personality Overview

Big Picture Person

Relationship Oriented

Informal

They are naturally enthusiastic, so take their promise with a pinch of salt.  They excel at seeing the bigger picture, and the long-term impact of their decisions. Unlike C or D types, they are vocal with their opinions but not so much with their questions.

Topics They Care About

Convention Sales
His primary specialty for over 30 years, with a focus on securing major events for large hotels, resorts, and entire cities.
Hospitality Leadership
He has extensive experience leading sales teams and has worked for major corporate brands including Hyatt, Hilton, and Marriott.
Tampa Bay Economy
His role at Visit Tampa Bay is directly focused on driving economic impact and tourism for the Tampa region through conventions and events.

Media Appearances

Visit Tampa Bay's convention sales team exceeds room night goals. Featured in Exhibit City News

See Now

Work History

Senior Vice President of Convention Sales at Visit Tampa Bay
Director of Sales at Tampa Marriott Waterside Hotel & Marina
Senior Sales Manager at Hyatt Regency Tampa
Sales Manager at Hilton Hotels Worldwide
Sports Sales Manager at Doral Golf Resort and Spa

Education

1987 - 1989
Bachelors from Florida International University

More Information

Social Presence :

Prographics :

Exp : N/A Location : Tampa, Florida, United States Job Level : Leadership Designation : Senior Vice President of Convention Sales at Visit Tampa Bay
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Insights For Selling To Alex

During A Call Or A Meeting

DO's

  • Speak enthusiastically with energy, maintain a clear and confident tone
  • Be friendly and entertaining in your conversation
  • Talk about their team and how your product will help them do things better and easier

DONT's

  • Avoid overloading them with too much detail
  • Don’t be excessively objective, be a storyteller
  • Avoid ifs and buts, don’t talk too much about the risks etc.

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Alex is

  • Relationship and trust can be vital with them, sometimes more than anything else.
  • Will you ever get a clear answer from Alex

  • They are unlikely to say no directly, you have to make that decision yourself.

Insights For Deal Planning

    How fast (or slow) will Alex move?

  • They are not the fastest decision makers, their friendly approach can give false positive signals.
  • Can Alex take some risk or not?

  • They can take certain risks that are unlikely to have personal consequences.

You And Alex

Personality Compatibility


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