Alex Shaw, AIC-M, ARM, AFIS

Sharpshooter
DISC Type : DC

Technical Claims Director at SureStead Claims

Leawood, Kansas, United States

Overview

Alex Shaw is the Technical Claims Director at SureStead Claims, with over 14 years of expertise in property and agribusiness claims. He specializes in building claims operations from the ground up, integrating systems, and risk control. Colleagues and partners describe him as an "elite claims manager, " "professional, " and having "top-notch" leadership skills, supported by his ARM-P and AIC-M certifications.

Outside of his primary role, Alex is deeply invested in his professional community, having served as the President of the Greater Kansas City Claims Association for three consecutive years. He has also been involved in real estate, including buying, selling, and holding properties. This demonstrates a strong interest in both industry development and personal business ventures.

Unique Fact: He is a leading pioneer in developing technology to identify risk factors in poultry confinement structures.

Personality Overview

Precise But Practical

Rigorous & Demanding

Fast But Analytical

They respond better to strong and respectful interactions.  They are not always relationship oriented. They take a lot of pride in personal achievements.

Topics They Care About

Agribusiness Claims
Has extensive experience in the specialty farm and agribusiness sector and is recognized as a leading professional in poultry confinement claims and risk services.
Claims Technology
Focuses on implementing claims systems, analytics tools, and new technologies to bring transparency and efficiency to claims operations, making data more transparent.
Risk & Loss Control
Holds an Associate in Risk Management (ARM-P) and has a track record of establishing nationwide loss control networks and implementing risk mitigation strategies.

Media Appearances

Alex has no verified media appearances

Work History

1-2025
Technical Claims Director at SureStead Claims
1-2023 - 1-2025
General Manager at SureStead Claims
9-2021 - 12-2022
Claims and Risk Services Manager at SureStead Claims
1-2020 - 12-2022
President at Greater Kansas City Claims Association
12-2019 - 1-2025
Claims at ARU at Agribusiness Risk Underwriters

Education

Education details unavailable from Penn Valley Community College
Education details unavailable from University of Missouri

More Information

Social Presence :

Prographics :

Exp : N/A Location : Leawood, Kansas, United States Job Level : Mid-senior Designation : Technical Claims Director at SureStead Claims
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Insights For Selling To Alex

During A Call Or A Meeting

DO's

  • Use phrases like ‘it’s your decision’, ‘strategic impact’ etc.
  • Make sure that you circle back fast on any action items, it wins their trust
  • Get to the point quickly instead of spending time doing small talk

DONT's

  • Avoid being a storyteller and don’t try to oversell
  • Don’t be in a rush to invite them for a social meet and greet
  • Do not spend too much time focusing on product tech or features

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Alex is

  • Conviction around the impact matters the most to them, followed by a sense of achievement and ROI.
  • Will you ever get a clear answer from Alex

  • If they are not convinced, they will say no without any hesitation.

Insights For Deal Planning

    How fast (or slow) will Alex move?

  • They can reach decisions fairly quickly if they are convinced.
  • Can Alex take some risk or not?

  • They don’t mind risks but can be quite binary about them.

You And Alex

Personality Compatibility


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