Alexandre (Alê) Moura Martins

Critic
DISC Type : C

Senior Support Analyst | Project Delivery at Dell EMC

São Paulo, São Paulo, Brazil

Overview

With over 20 years in IT, Alexandre Moura Martins is a Senior Support Analyst at Dell EMC specializing in data protection and backup solutions. His expertise covers project management, IT architecture, and technical support for a global clientele. He holds a degree from Universidade Ibirapuer.

He recently earned dual Dell certifications for PowerProtect DD, becoming a specialist in both Implementation Engineering and Systems Administration for the platform.

Personality Overview

Critic

Objective Thinker

Information Seeker

Unless the value is proven by data, they are unlikely to value fancy features.  It is very likely that they will negotiate pricing or other important terms. They enjoy working alone and do not rely on others very often.

Topics They Care About

Data Protection
His core specialty for over 20 years, highlighted by recent Dell certifications in PowerProtect DD solutions.
IT Project Delivery
A key responsibility in his role at Dell EMC, where he manages project delivery for national and international customers.
Technology Performance
A recurring theme in his experience, from performance analysis at Dell to managing backup processes at IBM and system control at UPS.

Media Appearances

Alexandre has no verified media appearances

Work History

3-2012
Senior Support Analyst | Project Delivery at Dell EMC
12-2006 - 3-2012
Systems & Project Analyst | Backup & Restore Management at IBM
Technical Support at UPS Scs Logística Brasil

Education

2002 - 2005
Degree from Universidade Ibirapuera

More Information

Social Presence :

Prographics :

Exp : 19 Location : São Paulo, São Paulo, Brazil Job Level : Mid-senior Designation : Senior Support Analyst | Project Delivery at Dell EMC
URL has been copied!

Insights For Selling To Alexandre (Alê)

During A Call Or A Meeting

DO's

  • Be ready for penetrating questions and critical examination of your pitch
  • Tell them what ROI they can expect
  • Don’t forget to mention how you compare to competition on both features and pricing

DONT's

  • Avoid phrases like ‘trust me’, ‘others just love’ etc.
  • Don’t try to give too many examples of other users, they like to make their own decisions
  • Avoid pushing them too much to involve other stakeholders unless it is critical

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Alexandre (Alê) is

  • Strong evidence of ROI, effective pricing, and proven data points matter the most to them.
  • Will you ever get a clear answer from Alexandre (Alê)

  • It is not very hard for them to say no if they are not convinced about the decision.

Insights For Deal Planning

    How fast (or slow) will Alexandre (Alê) move?

  • Their decision-making is neither very fast nor very slow, they are somewhere in between.
  • Can Alexandre (Alê) take some risk or not?

  • They can take risks if their analysis shows that it would be worth it.

You And Alexandre (Alê)

Personality Compatibility


Other Dell EMC Employees

Explore more public profiles from related professionals at the same organization.

More Profiles

Discover additional public profiles from our index.

Search more profiles

Looking for someone else? Search here for anyone.

Or visit Humantic AI to know more.