Raphael Constantino

Activist
DISC Type : Cd

Enterprise Technical Support Senior Engineer - Hyper-Converged Infrastructure - VxRail na Dell EMC at Dell Technologies

Porto Alegre, Rio Grande do Sul, Brazil

Overview

Raphael Constantino is an Enterprise Technical Support Senior Engineer at Dell, specializing in VxRail Hyper-Converged Infrastructure. A Ftec graduate, he holds multiple VMware certifications, including in Data Center Virtualization, and has extensive experience with Windows/Linux servers, network services, and cloud platforms like AWS.

Outside of his direct responsibilities, Raphael maintains a strong interest in the broader enterprise technology ecosystem, closely following developments from industry leaders such as IBM and Oracle to stay current with IT trends.

He recently earned the VMware Certified Professional - Data Center Virtualization 2023 certification, showcasing his commitment to continuous professional development.

Personality Overview

Value Conscious

Meticulous

Perfectionist

They respond well to confident salespeople.  They focus on objectivity in a pitch and pay little attention to bells and whistles. They care equally about the product and its potential impact.

Topics They Care About

Hyper-Converged Infrastructure
As a Senior Engineer for Dell's VxRail platform, this is his core professional focus and an area of deep technical expertise.
Data Center Virtualization
He recently became a VMware Certified Professional in this area, highlighting it as a key focus for his professional development and skills.
Server Administration
His background includes managing a wide range of services on both Windows and Linux servers, from Active Directory to Web Servers.

Media Appearances

Raphael has no verified media appearances

Work History

9-2020
Enterprise Technical Support Senior Engineer - Hyper-Converged Infrastructure - VxRail na Dell EMC at Dell Technologies
3-2019 - 9-2020
Technical Support Engineer II - Data Center na Dell Technologies at Dell Technologies
3-2018 - 2-2019
Analista de suporte de sistemas at KingHost
1-2014 - 2-2018
Analista de Suporte Pleno at GJP Hotels & Resorts
1-2012 - 1-2014
Analista de Suporte pleno at Sheraton

Education

2010 - 2014
Bachelor of Technology (B.Tech.) from Ftec

More Information

Social Presence :

Prographics :

Exp : 13 Location : Porto Alegre, Rio Grande do Sul, Brazil Job Level : Middle Designation : Enterprise Technical Support Senior Engineer - Hyper-Converged Infrastructure - VxRail na Dell EMC at Dell Technologies
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Insights For Selling To Raphael

During A Call Or A Meeting

DO's

  • Be crisp while making the pitch
  • Ask them questions confidently while doing discovery, don’t be apologetic
  • Make sure that they have the necessary authority, they could present false stature sometimes

DONT's

  • Don’t try to be an alpha salesperson, give them equal space
  • Don’t expect them to change their mind quickly if they say no once
  • Avoid long winding pitches, stay objective

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Raphael is

  • Conviction in the product matters to them, followed by proof points and strong testimonials.
  • Will you ever get a clear answer from Raphael

  • They may not be very forthcoming, but they will say no if needed.

Insights For Deal Planning

    How fast (or slow) will Raphael move?

  • They are neither the fastest decision makers nor the slowest.
  • Can Raphael take some risk or not?

  • They can take risks but after weighing up the pros and cons.

You And Raphael

Personality Compatibility


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